Vanea Brathwaite
Brooklyn,NY
Summary
Productive Operations Supervisor practiced in business and employee management. Bringing many years of experience overseeing day-to-day activities and production of goods. Decisive leader and strategic problem solver with excellent communication and planning abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Supervisor
WELLBOUND Certified Home Health Agency
Brooklyn, NY
04.2022 - 08.2024
- Running reports Daily to assure missed/reassigned/declined visits are marked correctly
- Assuring all oasis are scheduled correctly
- Creating Monthly calendars
- Reaching out to new hires to create schedules for open availability
- Following up with employees vacations/requested days off
- Following up on emails jumping into workflows when my team need more assistance
- Creating and updating excel sheets
- Assuring all RN has Schedule M-F, and isn't above 5 SOC
- Managing a full scheduling team
- Assuring all Timesheets are submitted
- Checking in with my scheduling department assuring that they have the correct tools to have a successful work day.
Special needs clinical specialist (scheduling Department)
WELLBOUND Certified Home Health Agency
Brooklyn, NY
05.2021 - 03.2022
- Updating patients visit frequency
- Pulling patient reports
- Assigning aide to patients
- Assigning Nurse to patients
- Updating schedule when patients are discharged
- Updating schedule when new patient are on boarding
- Outsourcing patients to other vendors when coverage is needed outside of company.
Lead Care Coordinator
Essen Medical Associates P.C
Brooklyn, NY
11.2019 - 05.2021
- Trained health professional that helps manage patients care
- Monitoring and coordinating Patient treatment plan
- Educate patient about their condition
- Evaluate Patient progress month to month
- Connect Patients with Care Providers.
Front Desk Receptionist Manager
The Setai Spa Wall Street
Manhattan, NY
04.2018 - 06.2019
- Greeting all clients as well as residence that enters the facility
- Booking appointment through phone calls as well as emails
- Making outgoing calls to members about upcoming appointments, missed payments
- Filing, updating all clients as well as residence folders
- Making sure front desk/area is well kept together.
Sales Consultant
JFK Airport
Queens, NY
02.2018 - 06.2018
- Money handling, sending large transfers to other Travelex locations/ Retail vault
- Foreign currency knowledge
- Exchanging Large as well as small trades throughout my shift
- Dealing with currency products and sales
- Banking and financial services backgrounds
Spa concierge
JFK Airport
Queens, NY
09.2016 - 02.2018
- Acknowledge and greet all customers entering and leaving spa facilities
- Promote and up sell spa products and services
- Answering phones and filling paper work
- Reconciling my draw making sure has the proper amount
- Keeping the spa tidy and prepared for a successful work day.
Home Health Aide
Progressive Home Health Service Inc
New York, NY
09.2013 - 08.2016
- In-depth knowledge of maintaining proper infection control measures following standard guidelines
- Able to give detailed and accurate written reports to the agency
- Ability to read and follow written instructions and care plan documents
- Making sure my patient is at their best comfort as possible.
Internship-principal assistant
CAMBA Brooklyn Academy High School
Brooklyn, NY
10.2010 - 06.2012
- Typing filling keeping student records
- Answering telephone, schedule appointments
- Process mail, take inventory of stationary.
Education
Bachelor of Science - Health Sciences
St. John's University
Jamaica, NY05-2020
Skills
- Customer Service Skills
- Microsoft Word
- Medical Scheduling
- Staff Supervision
- Scheduling Coordination
- Excel,outlook,powerpoint
- Front Desk Receptionist
- Organizational Skills
- Management
- Data Entry, Filing, Billing
- Staff Supervision
- Operations Management
- Team Training
- Project Management
Certification
- Certified Nursing Assistant (CNA)
- Drivers License
- Home Health Aide
- Medical Assistant
Additional Information
SKILLS & CERTIFICATION
Microsoft 2007 (Word, Excel, & PowerPoint) Outlook, Customer service, Money handling, key holder, KWI system, Millennium system, HCHB, Netsmart, HHAEXchange.HCHB
Timeline
Operations Supervisor
WELLBOUND Certified Home Health Agency
04.2022 - 08.2024
Special needs clinical specialist (scheduling Department)
WELLBOUND Certified Home Health Agency
05.2021 - 03.2022
Lead Care Coordinator
Essen Medical Associates P.C
11.2019 - 05.2021
Front Desk Receptionist Manager
The Setai Spa Wall Street
04.2018 - 06.2019
Sales Consultant
JFK Airport
02.2018 - 06.2018
Spa concierge
JFK Airport
09.2016 - 02.2018
Home Health Aide
Progressive Home Health Service Inc
09.2013 - 08.2016
Internship-principal assistant
CAMBA Brooklyn Academy High School
10.2010 - 06.2012
Bachelor of Science - Health Sciences
St. John's University
- Certified Nursing Assistant (CNA)
- Drivers License
- Home Health Aide
- Medical Assistant
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