Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Vaneca Present

Summary

Dedicated and results-driven customer service professional with over 4 years of experience in high volume , client -facing environments .Proven ability to handle customer needs with efficiency , professionalism, and care. Skilled in communication and multitasking .Over 2 years of experience as a waitress , excelling in fast-paced hospitality setting while ensuring top -tier guest satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service

Wawa
07.2024 - Current
  • Delivered exceptional service , resolving customer concerns professionally and efficiently.
  • Crossed trained multiple roles and supported other team members as needed.
  • Improved customer satisfaction by following established service protocols and communication standards.


Waitress

Seminole Casino Coconut Creek
08.2024 - 02.2025
  • Maintained excellent table service while managing multiple customer needs simultaneously .
  • Demonstrated strong work ethic and personal responsibility in a fast paced setting.
  • Adapted quickly to new tracks and worked effectively in a team environment.
  • Built rapport with guests and ensured a memorable dining experience.

Education

High School Diploma -

Deerfield Beach High
Deerfield Beach, FL
06-2023

Skills

  • Strong customer service
  • Conflict resolution
  • Communication skills
  • Multitasking in fast-paced environments
  • Team collaboration

Certification

Certified Nursing Assistant (CNA)

Training completed , state exam pending

Languages

French
Limited Working
Haitian Creole
Native or Bilingual

Timeline

Waitress

Seminole Casino Coconut Creek
08.2024 - 02.2025

Customer Service

Wawa
07.2024 - Current

High School Diploma -

Deerfield Beach High

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