Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Alvarez

Las Vegas,NV

Summary

Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Cocktail Server

Rocco's
06.2021 - 11.2023
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maximized sales of specials and drinks by thoroughly promoting to customers and maintaining great salesmanship.
  • Maintained clean and organized bar area.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked guests' identification before serving alcoholic beverages.

Server

Top Falafel
01.2017 - 04.2020
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Simon Bolivar
Venezuela
11.2009

Skills

  • ID Verification
  • Guest Relations Management
  • Craft Beer Knowledge
  • Wine Service
  • Accurate Cash Handling
  • Cleaning and Sanitization
  • POS System Operation
  • Customer Service

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Cocktail Server

Rocco's
06.2021 - 11.2023

Server

Top Falafel
01.2017 - 04.2020

High School Diploma -

Simon Bolivar

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Vanessa Alvarez