Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

VANESSA ALVAREZ

Knoxville,TN

Summary

Dependable and committed employee who is experienced in a variety of skills to enhance a company's performance. Able to adapt to any work environment, is a team player and can work well independently.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Veterinary Receptionist

Animal Hospital Of North Asheville
05.2023 - 04.2024
  • Preformed outbound calls/answer incoming calls
  • Scheduled appointments methodically
  • Greeted and assisted clients
  • Worked alongside all departments
  • Filled prescriptions
  • Collected payments for services and updated accounts to reflect new balances.

Housekeeper

Self-employeed
04.2020 - 05.2023
  • Selected best cleaning solution to clean various materials
  • Cleaned target number of homes weekly to desired standard
  • Experience in airbnb, residential homes/condos/and apartments.

Babysitter/Nanny

Private
04.2018 - 11.2022
  • Implemented set schedules for mealtimes, bath and bedtimes
  • Kept children safe in home environment, at extracurricular activities, and during transportation
  • Entertained children with fun, educational and physical activities
  • Provided valuable homework guidance and support.

Front Desk Receptionist

Mountain BizWorks
06.2021 - 08.2021
  • Answered inbound calls
  • Updated clients information
  • Greeted, assisted and directed visitors with professional attitude.

Cashier/Customer Service

Ingles Markets
02.2021 - 03.2022
  • Collecting payment from customers
  • Supervised self check out
  • Promoted loyalty programs and store cards
  • Trained new team members in customer service and policies of the company
  • Bagged, boxed, and wrapped products.

Education

Certified Veterinary Assistant - Veterinary Assisting III

Asheville Buncombe Technical Community College
Asheville, NC
03.2024

Real Estate -

Real Estate School of Princeton
Princeton, NJ
01.2023

High school -

Buncombe County Virtual Academy
Asheville, NC
01.2023

Certified Nursing Assistant -

Asheville - Buncombe Technical Community College
Asheville, NC
08.2022

High school - Health Science Academy -

Mercer County Technical Education Center
Township of Hamilton, NJ
06.2020

Skills

  • Time Management
  • Telephone Etiquette
  • Performance Improvement
  • Adaptability
  • Conflict Management
  • Technical Support
  • Attention to Detail
  • Customer Service
  • Multitasking
  • Office Organization

Certification

  • 05/23, Fear Free Certified
  • 06/22, CPR/AED


Volunteer Experience

Zani's Furry Friends - Helped rescued dogs from around the world get adopted to loving families.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Veterinary Receptionist

Animal Hospital Of North Asheville
05.2023 - 04.2024

Front Desk Receptionist

Mountain BizWorks
06.2021 - 08.2021

Cashier/Customer Service

Ingles Markets
02.2021 - 03.2022

Housekeeper

Self-employeed
04.2020 - 05.2023

Babysitter/Nanny

Private
04.2018 - 11.2022

Certified Veterinary Assistant - Veterinary Assisting III

Asheville Buncombe Technical Community College

Real Estate -

Real Estate School of Princeton

High school -

Buncombe County Virtual Academy

Certified Nursing Assistant -

Asheville - Buncombe Technical Community College

High school - Health Science Academy -

Mercer County Technical Education Center

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VANESSA ALVAREZ