Summary
Work History
Education
Skills
Timeline
Generic

Vanessa Andre

Norwalk,Connecticut

Summary

Dedicated and versatile professional with experience in early childhood education, hospitality, and customer service. Proven ability to lead teams, manage daily operations, and deliver high quality care and service in fast paced environments. Skilled in communication, organization, and problem solving, with a strong focus on safety, efficiency, and client satisfaction. Adaptable and reliable, witha commitment to creating positive experiences for both clients and team members.

Work History

Lead Teacher

Cadence Academy Preschool
Norwalk, CT
10 2023 - 04 2026
  • Plan and implement age appropiate lesson plans
  • Give daily reports on feedings, naps, diapering, and moods throughout the day
  • Observe and document each child's growth and progress
  • Maintain strict health, sanitation, and diapering procedures
  • Support developmental milestones such as rolling, crawling, babbling, and social interaction

Lead Concierge

Stratton Amenities
Norwalk, CT
03 2023 - 09 2023
  • Ensure complaince with company policy and procedures
  • Oversaw staff performance reviews
  • Create schedules and maintain shift coverage
  • Trained and onboarded new associates
  • Manage reservations, bookings, and guest requests efficently

Executive Housekeeping Manager

Best Western Plus Hotel
Goldsboro, NC
03 2022 - 11 2022
  • Daily supervision of all housekeeping staff
  • Recruiting and onboarding housekeepers
  • Organize team members to complete daily tasks
  • Manage inventory of linens, cleaning supplies, and guest amenities
  • Set performance expectations and conduct evaluations
  • Ensure all areas meet high standards of cleaniness, sanitation, and presentation
  • Create staff scheduling

Front Desk Agent

Best Western Plus Hotel
Goldsboro, NC
07 2020 - 03 2022
  • Welcome guests witha friendly, professional attitude
  • Verify reservations, IDs, and payment methods
  • Process check ins and check outs efficently
  • Answer phones and respond to emails or inquires in a timely manner
  • Maintain accurate guest records and documentation
  • Communicate with housekeeping about room readiness

Pharmacy Technician

CVS Health
Norwalk, CT
02 2016 - 07 2017
  • Accuratley count, measure, and package medications
  • Ensure prescriptions are filled according to pharmacist instructions
  • Recieve and enter prescription information into the system
  • Process refills and handle electronic prescriptions
  • Assist customers at the counter and over the phone
  • Process insurance claims and resolve rejections

Education

High School Diploma -

Brien McMahon High School
06.2008

Skills

  • Exceptional customer service and client relations
  • Strong verbal and written communication
  • Conflict resolution and problem solving
  • Knowledge of safety, sanitation, and compliance standards
  • Adaptablity and ability to learn new systems quickly
  • Strong interpersonal skills and emotional intelligence
  • Scheduling, coordiantion, and administrative support

Timeline

Lead Teacher

Cadence Academy Preschool
10 2023 - 04 2026

Lead Concierge

Stratton Amenities
03 2023 - 09 2023

Executive Housekeeping Manager

Best Western Plus Hotel
03 2022 - 11 2022

Front Desk Agent

Best Western Plus Hotel
07 2020 - 03 2022

Pharmacy Technician

CVS Health
02 2016 - 07 2017

High School Diploma -

Brien McMahon High School

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Vanessa Andre