Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA ARTEAGA

Pinellas Park,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Skilled in effectively communicating with diverse individuals and multitasking in fast-paced environments. Proficient in Microsoft office, excel and outlook. Strong organizational skills. Highly motivated and ready to contribute to a growing organization's mission to make a significant impact on the lives of others.

Overview

7
7
years of professional experience

Work History

Student Private Transportation

Everdriven
, FL
01.2024 - Current
  • Utilized GPS navigation systems to plan optimal routes for each trip.
  • Transported riders to designated stops according to pre-determined schedules.
  • Picked up clients from specific locations to transport and drop off at destinations.

Server

Grand Hacienda
Saint Petersburg, FL
03.2020 - 11.2023
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Organized take-out orders efficiently according to customer requests.

Hostess

Vinoy Resort & Golf Club
Saint Petersburg, FL
03.2019 - 02.2020
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Answered telephone to provide dining information and take reservations.
  • Explained QR code scanning for electronic menu access.

Waitress

11 Chicks
Saint Petersburg, FL
01.2018 - 02.2019
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.

Administrative Assistant Intern

Solano Flores & Associates
Caracas - Venezuela
11.2016 - 12.2017
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Completed and mailed contracts, invoices or checks.

Education

English As A Second Language

Clearview Adult Education Center
01-2023

English As A Second Language

Tomlinson Adult Learning Center
Saint Petersburg, FL
01-2018

Some College (No Degree) - Finances

Andres Bello Catholic University
Venezuela
01-2015

Skills

  • Cultural Awareness
  • Team building
  • Communication
  • Fast learner
  • Bilingual ( English-Spanish )
  • Customer Service
  • Administrative Support
  • Mail handling
  • Multitasking
  • Microsoft Office
  • Outlook
  • Excel
  • Computer skills

Timeline

Student Private Transportation

Everdriven
01.2024 - Current

Server

Grand Hacienda
03.2020 - 11.2023

Hostess

Vinoy Resort & Golf Club
03.2019 - 02.2020

Waitress

11 Chicks
01.2018 - 02.2019

Administrative Assistant Intern

Solano Flores & Associates
11.2016 - 12.2017

English As A Second Language

Clearview Adult Education Center

English As A Second Language

Tomlinson Adult Learning Center

Some College (No Degree) - Finances

Andres Bello Catholic University

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VANESSA ARTEAGA