Vanessa Avalos
Rowland Heights,CA
Summary
Specialty assistant manager, always leading by example and driving excellent customer service. Driving results by consistently motivating associates, teaching, training and coaching. Multitasker, consistently driving and operating different aspects of the business while handling service and operational issues. Focusing on store appearance, in stock and safety. Promoting a safe work environment and achieving a goal of two years with zero OSHA recordable incidents. Always executing efficiently and in a timely matter regardless of the circumstances. Fast learner, self starter and always willing to learn new things.
Overview
9
9
years of professional experience
Work History
Specialty Assistant Manager
The Home Depot Store
City of Industry, CA
04.2017 - Current
- Supported daily operations by assisting with scheduling and inventory management.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new employees on company policies and procedures.
- Collaborated with team members to ensure efficient workflow and task completion.
- Maintained cleanliness and organization of work areas to enhance safety standards.
- Developed sales strategies to boost store revenue and maximize profits.
- Enhanced customer satisfaction by effectively addressing concerns and providing timely resolutions.
- Ensured compliance with company policies, safety regulations, and labor laws to maintain a secure workplace.
- Assisted in recruitment efforts, conducting interviews, onboarding new hires, and providing ongoing mentorship to promote employee growth.
- Coordinated special events and promotions to generate excitement among customers and increase foot traffic instore.
- Oversaw loss prevention initiatives ensuring minimal shrinkage and adherence to security protocols at all times.
- Resolved conflicts between employees diplomatically while promoting teamwork toward shared objectives.
Education
High School Diploma -
Pioneer High School
Whittier, CASkills
- Team leadership
- Scheduling coordination
- Employee engagement
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Bilingual
Timeline
Specialty Assistant Manager
The Home Depot Store
04.2017 - Current
High School Diploma -
Pioneer High School