Vanessa Avelar
Long Beach,CA
Summary
Current premed student planning on applying to medical school. Customer-savvy and accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
5
5
years of professional experience
Work History
Host
Red Lobster
10.2020 - 04.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
Barista
Starbucks
07.2017 - 09.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Barista
Green Room Coffee
06.2016 - 06.2017
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Biology
UCI
Irvine06.2024
Skills
- Customer Service
- Event Planning
- Reservation Coordination
- Assist Customers
- High-Volume Environments
- Order Placement
- Station Preparation
- Front- and Back-Of-House Coordination
Websites
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Host
Red Lobster
10.2020 - 04.2021
Barista
Starbucks
07.2017 - 09.2020
Barista
Green Room Coffee
06.2016 - 06.2017
Bachelor of Science - Biology
UCI
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