VANESSA AYALA
Glenwood Springs,CO
Summary
Detail-oriented and customer-focused professional with 3+ years of experience in banking, retail, and operations. Proven ability to handle high-volume transactions with accuracy, maintain cash drawer integrity, and deliver excellent customer service. Strong background in client communication, problem-solving, and financial transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
TECHNOLOGY BY DESIGN
Basalt, CO
08.2025 - Current
- Coordinate inbound and outbound shipments with carriers (FedEx, UPS, freight) to ensure timely delivery
- Manage receiving, repacking, and distribution of products to customers
- Assisted with basic CAD drawing interpretation and lighting layout take-offs
- Maintain organized records and prepare reports for order tracking and client updates
- Created and reviewed quotes in QuickBooks, ensuring accuracy in pricing, quantities, and product details
- Communicated with vendors and customers regarding order status and updates
- Support daily office operations while managing multiple priorities efficiently
Personal Banker
ALPINE BANK
Willits, CO
10.2021 - 06.2025
- Processed high-volume customer transactions (deposits, withdrawals, transfers) with a high level of accuracy
- Balanced cash drawer daily with zero discrepancies and followed strict security procedures
- Assisted customers with account openings, banking services, and financial inquiries
- Educated clients on banking products and services to improve customer understanding and satisfaction
- Resolved customer concerns efficiently while maintaining a professional and friendly experience
- Ordered checks, processed stop payments, and handled additional account services
- Maintained confidentiality of sensitive financial and customer information at all times
Sales Associate
ASPEN T-SHIRT COMPANY
Aspen, Colorado
01.2020 - 10.2021
- Assisted customers with product selection and delivered a positive shopping experience
- Processed transactions accurately using point-of-sale systems
- Managed inventory and organized merchandise for efficient store operations
- Maintained a clean, organized, and visually appealing sales floor
- Promoted products and upsold items to increase sales
Front Desk Cashier
GLENWOOD HOT SPRINGS
Glenwood Springs, CO
09.2019 - 01.2020
- Assisted customers with product selection and fittings
- Maintained store organization and restocked merchandise
- Processed transactions accurately using POS systems
Seasonal Worker
Famous Footwear
Glenwood Springs, CO
04.2019 - 09.2019
- Assisted customers with product selection and fittings
- Maintained store organization and restocked merchandise
- Processed transactions accurately using POS systems
Education
High School Diploma -
Basalt High School
Basalt, CO05.2019
Skills
- Cash handling & reconciliation
- Customer service & client relations
- POS & banking systems
- QuickBooks & quoting
- Inventory & order management
- Attention to detail
- Time management & multitasking
- Shipping & receiving coordination
Certification
Notary Public- State Of Colorado
Languages
Spanish/ English
Timeline
Team Member
TECHNOLOGY BY DESIGN
08.2025 - Current
Personal Banker
ALPINE BANK
10.2021 - 06.2025
Sales Associate
ASPEN T-SHIRT COMPANY
01.2020 - 10.2021
Front Desk Cashier
GLENWOOD HOT SPRINGS
09.2019 - 01.2020
Seasonal Worker
Famous Footwear
04.2019 - 09.2019
High School Diploma -
Basalt High School