Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Server

Vanessa Barajas

South Bend

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at KPOT Korean BBQ and HOTPOT. Proven ability to enhance guest engagement and satisfaction through effective communication and multitasking. Strong cash handling expertise combined with a commitment to teamwork and performance improvement, ensuring seamless service in high-pressure environments.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

KPOT Korean BBQ and HOTPOT
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Sales Associate

Journeys Shoes
01.2024 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Martins Supermarkets
06.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Concord Community High School
Elkhart, IN

Skills

  • Strong work ethic

  • Exceptional customer service

  • Cash handling

  • Guest engagement

  • Effective memory retention

  • Customer service

  • Cleanliness standards

  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Music
  • Baking
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteering
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Gym Workouts
  • Fashion and Style
  • Reading

Timeline

Server

KPOT Korean BBQ and HOTPOT
04.2024 - Current

Sales Associate

Journeys Shoes
01.2024 - 06.2024

Cashier

Martins Supermarkets
06.2022 - 01.2023

High School Diploma -

Concord Community High School

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Vanessa Barajas