Vanessa Barajas
Summary
Resourceful Service Coordinator with proven ability to deliver high productivity and efficiently complete tasks. Skilled in client relationship management, problem-solving, and workflow coordination. Excel in communication,teamwork, and adaptability, ensuring seamless service delivery and client satisfaction.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Clinic Service Coordinator
CLS Clinic
Pasadena, USA
01.2025 - Current
- Coordinated daily operations to improve communication among patients, providers, and administrative staff in fast-paced environment.
- Manage patient intake, scheduling, insurance verification, authorizations, and documentation with strong attention to accuracy and efficiency.
- Utilized eClinicalWorks (eCW), Availity, Microsoft Teams, and other digital systems to maintain organized records and improve workflow efficiency.
- Resolved patient concerns professionally, fostering positive client experiences while maintaining confidentiality.
- Supported office efficiency through multitasking and collaboration across functions, addressing challenges effectively.
Behavioral Technician
BlueSprig
Katy, USA
09.2024 - 01.2025
- Implemented individualized behavioral treatment plans for children with autism, enhancing their engagement and progress.
- Built strong interpersonal relationships with clients and families to foster trust and engagement.
- Tracked and analyzed behavioral data using CentralReach to enhance treatment outcomes and facilitate team communication.
- Collaborated with clinical staff to apply behavior management strategies, promoting positive behavioral development.
- Demonstrated adaptability, patience, and effective communication in a team-oriented setting.
Cashier and Beauty Department Advisor
HEB
Houston, USA
01.2018 - 01.2024
- Collaborated in fast-paced team environment, managing multiple responsibilities to support seamless operations.
- Developed communication, sales, and client service skills through consistent engagement with customers.
Administrative Assistant Intern
National Alliance on Mental Illness (NAMI)
Houston, USA
11.2022 - 01.2023
- Provided administrative and client support to improve service delivery at nonprofit mental health organization.
- Handled incoming calls and organized information to connect individuals with essential community resources.
- Coordinated office operations and maintained professional communication with clients and staff to create a welcoming environment.
Front Office Team Lead Intern
City of Houston Public Works
Houston, USA
05.2017 - 09.2017
- Coordinated front office operations and managed payroll and administrative documentation to maintain daily efficiency.
- Supervised front office operations and managed daily team activities.
Education
Bachelor of Science - Behavioral Sciences
University of Houston-Downtown
Houston, TX 08.2019 - 12.2023
Skills
- EClinicalWorks (eCW)
- Availity
- CentralReach
- Insurance verification
- Administrative Coordination
- Customer & Client Support
- Microsoft Office
- Microsoft Teams
- Problem-solving
- Team collaboration
- Client advocacy
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Clinic Service Coordinator
CLS Clinic
01.2025 - Current
Behavioral Technician
BlueSprig
09.2024 - 01.2025
Administrative Assistant Intern
National Alliance on Mental Illness (NAMI)
11.2022 - 01.2023
Bachelor of Science - Behavioral Sciences
University of Houston-Downtown
08.2019 - 12.2023
Cashier and Beauty Department Advisor
HEB
01.2018 - 01.2024
Front Office Team Lead Intern
City of Houston Public Works
05.2017 - 09.2017