Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Brannan

Port Orange,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Home Maker & Stay at home parent

home
Oceanside, California
2017.08 - Current
  • Managed household operations including meal planning, preparation, grocery shopping, budgeting, laundry, home maintenance, and coordination of family events.
  • Childcare : managing schedules, providing educational activities,
    teaching life skills and manners, helping and addressing behavioral
    issues and growth.
  • Educational Support : I home schooled both our children until they started kindergarten. Learned and taught them sign language in both their early years. now I'm helping with homework, managing activities & outings, & I was volunteering twice weekly in both of our children's classrooms
    now that they are both in school. they just started a new school since we moved and volunteering hasn't started just yet. but i would love to still be able to so that i have first-hand knowledge of what's going on in our schools.

Server

BJ's Restaurant & Brewhouse
Carlsbad, California
2016.12 - 2017.07
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Accurately processed food and beverage orders to ensure efficiency.
  • Maintained cleanliness and organization of tables, dining area, and service stations.
  • Resolved guest inquiries and issues promptly to enhance overall satisfaction.

*Only worked at BJ's for 7 months because I went on maternity leave and then continued to stay home with our daughter.

Server/Bartender

Flagler Tavern
New Smyrna Beach, Florida
2016.02 - 2016.10

* Provided excellent customer service by anticipating needs and
responding promptly to requests.
•Greeted and accommodated guests, building positive experience from first interaction.
•Demonstrated ability to interact with customers in a friendly and professional manner.

• Used good communication skills to reduce guest dissatisfaction.
Checked in with guests throughout meal service, replenishing
drinks and catering to additional requests.
• Assisted with training of new staff members.
• Memorized menu to help diners make informed meal choices.

*I very much-loved working at Flagler Tavern, only quit because I moved to California.

Server/Bartender

Hidden Treasure Rum Bar & Grill On Ponce Inlet
Ponce de Leon, Florida
2012.02 - 2016.02
  • Provided exceptional customer service in a fast-paced bar and dining environment.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Prepared and served a diverse range of alcoholic beverages and cocktails.
  • Processed customer orders efficiently using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely food delivery to patrons.
  • Handled cash and credit transactions accurately during busy service hours.
  • Greeted guests with friendliness and professionalism.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.

Server/Bartender

Hidden Treasure Tiki Bar & Grill
Port Orange, Florida
2012.02 - 2016.02
  • Provided exceptional customer service in a fast-paced bar and dining environment.
  • Prepared and served a diverse range of alcoholic beverages and cocktails.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted in training new staff on service protocols and menu offerings.
  • Collaborated with kitchen staff to ensure timely food delivery to patrons.
  • Handled cash and credit transactions accurately during busy service hours.
  • Managed inventory levels and restocked supplies as needed for operations.
  • Effectively multitasked within fast-paced environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Education

High School Diploma -

New Smyrna Beach High School
New Smyrna Beach, FL
2006-05

Some College (No Degree) - Ultrasound

Keiser University
Daytona Beach, FL

Skills

Time management
Organization
Communication
Problem solving
Multitasking
Flexibility & adaptability
Hospitality

  • Customer service
  • Time management

Timeline

Home Maker & Stay at home parent

home
2017.08 - Current

Server

BJ's Restaurant & Brewhouse
2016.12 - 2017.07

Server/Bartender

Flagler Tavern
2016.02 - 2016.10

Server/Bartender

Hidden Treasure Rum Bar & Grill On Ponce Inlet
2012.02 - 2016.02

Server/Bartender

Hidden Treasure Tiki Bar & Grill
2012.02 - 2016.02

High School Diploma -

New Smyrna Beach High School

Some College (No Degree) - Ultrasound

Keiser University
Vanessa Brannan