Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA BRAVO-TRUJILLO

Senior at CSUMB
Gonzales,CA

Summary

Enthusiastic, self-motivated, reliable, responsible and hard working person. Mature team worker and adaptable to all challenging situations. Can work well both in a team environment as well as using own initiative. Work well under pressure and adhere to strict deadlines. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Office Support, Admissions and Records Technician

Hartnell College
03.2023 - 06.2023
  • Developed efficient filing system to retrieve records quickly
  • Assisted with typing, data entry, and answering incoming calls as required
  • Maintained accuracy of records by verifying accuracy of data in records
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process
  • Assisted with record management system implementation and maintenance to streamline operations.

Youth Leader/Mentor

Gonzales Unified School District
11.2022 - 03.2023
  • Planned and executed productive self-esteem building activities to promote personal growth
  • Assisted in conducting needs assessments to identify key areas of service needs
  • Created workshops for youth to improve communication skills, teamwork and cooperation for months of planned data
  • Assisted them in their school work and enrichment activities

Assistant Manager

Shoe Palace | Ca
07.2022 - 10.2022
  • Greeted store associates with friendly smile and helped them with any questions or concerns
  • Successfully assigned all in-store customers to specific associates
  • Developed system that tracked all in-store customers and exposed new opportunities for customer retention
  • Performed full audit of inventory and sales reports while ensuring accuracy

Cashier/Customer Service

Dicks Sporting Goods
08.2021 - 06.2022
  • Played integral role in customer service and overall sales numbers
  • Maximize positive customer service experience
  • Help customers by asking questions and making suggestions for purchases
  • Assist employees with register during busy shifts

Brand Representative

Hollister Co
08.2020 - 08.2021
  • Offered strong customer service skills, keeping customers satisfied
  • Maintain knowledge about products and company
  • Enjoy talking to customers and skilled at making conversations to sale products

Student Office Assistant

Hartnell College
03.2020 - 02.2021
  • Overseeing clerical tasks, such as sorting and sending out mail
  • Managing filing system
  • Updating paperwork, maintaining documents, and word processing

Youth Leader Assistant

Green Action For Health And Environmental Justice
03.2014 - 07.2019
  • Interviewed witnesses and gathered public record research relevant to each case
  • Facilitated community outreach to expand participation and support
  • Created educational materials to convey important information to service recipients
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.

Education

Bachelor of Science - Agriculture Plant And Social Science

California State University
Marina, CA

Associate of Applied Science - Agriculture Business

Hartnell College
Salinas, CA

High School Diploma - undefined

Gonzales High School
Gonzales, CA

Skills

Inventory ControlSafety MeasuresMicrosoft ExcelCustomer InquiriesWeeding and WateringData AnalysisPlant Health InspectionsSeasonal Crop ManagementSales ProcessingResource UtilizationEnvironmental Regulations

Timeline

Office Support, Admissions and Records Technician

Hartnell College
03.2023 - 06.2023

Youth Leader/Mentor

Gonzales Unified School District
11.2022 - 03.2023

Assistant Manager

Shoe Palace | Ca
07.2022 - 10.2022

Cashier/Customer Service

Dicks Sporting Goods
08.2021 - 06.2022

Brand Representative

Hollister Co
08.2020 - 08.2021

Student Office Assistant

Hartnell College
03.2020 - 02.2021

Youth Leader Assistant

Green Action For Health And Environmental Justice
03.2014 - 07.2019

Bachelor of Science - Agriculture Plant And Social Science

California State University

Associate of Applied Science - Agriculture Business

Hartnell College

High School Diploma - undefined

Gonzales High School
VANESSA BRAVO-TRUJILLOSenior at CSUMB