Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Capella

Houston,TX

Summary

Dynamic and results-oriented professional with a proven track record in marketing, sales, and admissions. Skilled in building customer relationships and understanding customer needs. Committed to delivering exceptional customer service and exceeding sales goals. Strong communication and interpersonal skills for providing superior customer service.

Seeking opportunities to leverage expertise in marketing, sales, and admissions to contribute to the success of a forward-thinking organization.

Overview

13
13
years of professional experience

Work History

Admissions Advisor

Denver College of Nursing
Houston, TX
03.2023 - Current
  • Provide excellent customer service to prospective students, addressing their concerns and inquiries in a timely and professional manner.
  • Create a positive and welcoming environment for applicants throughout the admissions process.
  • Actively engage in outreach efforts to attract potential nursing students.
  • Assist prospective students in understanding the application requirements and procedures.
  • Review and evaluate applications to ensure completeness and compliance with admission criteria.
  • Conduct interviews with prospective students to assess their suitability for the nursing program.
  • Organize and host information sessions to provide detailed insights into the nursing curriculum, faculty, and facilities.
  • Ensure that the admissions process adheres to all relevant policies and guidelines.

Business Development Executive

Mossy Nissan
Houston, TX
02.2019 - 10.2019
  • Served customers with knowledgeable, friendly support in every stage of the purchase.
  • Execute dealership defined sales and follow-up standards
    and processes, develop superior product knowledge on
    all new vehicle models.
  • Quoted prices, credit terms and other bid specifications.
    Implemented innovative strategies to increase customer
    base and expand market share; Informed customers of
    promotions to increase sales productivity.
  • Monitored service after sale and implemented quick and
    effective problem resolutions.
    *Kept detailed records of daily activities through online
    customer database.

ESL TRANSLATOR /Elementary Spanish Teacher

Bob Hope School
Port Arthur, TX
03.2018 - 11.2018
  • Supported bilingual department preparing tests and
    translating daily documents
  • Developed and wrote curricula in both Spanish and
    English, often sharing curriculum with other teachers.
  • Conducted foreign language exams to determine fluency and comprehension.
  • Used written exercises to test and develop reading and
    writing foreign languages.
  • Attended department meetings to develop and update
    course curricula.

Brand Ambassador Team Lead

2020 Companies
Lake Charles, LA
08.2016 - 06.2018

Brand Ambassador

Bavaria sab Miller
Cartagena , Bolivar, Colombia.
04.2011 - 04.2012
  • Maintained knowledge of current promotions and product
    features.
  • Developing, positioning and reaching goals regarding
    Premium's Brand of Bavaria inside the city of Cartagena.
  • Placed new and existing brand products in competitive
    retail locations.
  • Collaborated with local field sales to promote brand
    awareness and sales results.
  • Developed and executed promotional campaigns to drive
    brand awareness and sales.
  • Planned and organized sampling events by working
    hand-in-hand with retail store managers and leaders.

Education

Associate of Arts - Business Communications

Universidad Del Norte
Barranquilla, Colombia
12-2015

Bachelor of Arts - Communications

Universidad De Cartagena
Cartagena, Colombia
02-2013

Skills

  • Client Consultations
  • Customer Relationship Management (CRM)
  • Prospecting and Cold Calling
  • Database Management
  • Sales, Advertising and
    Strategic Marketing
  • Student Recruiting
  • Enrollment Management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Admissions Advisor

Denver College of Nursing
03.2023 - Current

Business Development Executive

Mossy Nissan
02.2019 - 10.2019

ESL TRANSLATOR /Elementary Spanish Teacher

Bob Hope School
03.2018 - 11.2018

Brand Ambassador Team Lead

2020 Companies
08.2016 - 06.2018

Brand Ambassador

Bavaria sab Miller
04.2011 - 04.2012

Associate of Arts - Business Communications

Universidad Del Norte

Bachelor of Arts - Communications

Universidad De Cartagena

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Vanessa Capella