Vanessa Carter
Spa Manager
Boca Raton,FL
Summary
Seasoned hospitality professional. Highly effective at building and motivating teams to provide first-rate customer service to discerning customers of all backgrounds.
Overview
24
24
years of professional experience
Work History
Spa Director
The Boca Raton
Boca Raton, Florida
03.2016 - Current
- Create supportive and engaging spa culture to support team in delivering the warmth and light of hospitality.
- Greet spa guests warmly to create positive first impression of establishment
- Create a yearning to return by creating memorable experiences for all guests.
Spa Director
Blissworld LLC
Miami Beach, Florida
03.2015 - 03.2016
- Recruited, hired and trained all new employees.
- Directed all day-to-day operations of busy location in Miami Beach area.
Assistant Spa Director
The Boca Raton & Club
Boca Raton , Florida
01.2012 - 02.2015
- Greeted spa guests warmly to create positive first impression of establishment.
Spa Director
Naples Grande Beach Resort
Naples , Florida
09.2008 - 01.2012
Assistant Spa Director
Naples Grande Beach Resort
Naples , Florida
12.2006 - 09.2008
Housekeeping Manager
Naples Grande Beach Resort & Edgewater Beach Hotel
Naples , Florida
06.2003 - 12.2006
Assistant Front Desk Manager
Registry Resort
Naples , Florida
05.2002 - 06.2003
Restaurant Server & Housekeeper
Rampsbeck Country House Hotel
Ullswater, Cumbria, England
09.1998 - 04.2002
Education
Bachelor of Arts - Hospitality Management
Blackpool & The Fylde Collage
Blackpool, England06.2001
Skills
- Team and Guest Orientated
- Strong Hospitality profession
- Collaborative, inclusive and hard working
Timeline
Spa Director
The Boca Raton
03.2016 - Current
Spa Director
Blissworld LLC
03.2015 - 03.2016
Assistant Spa Director
The Boca Raton & Club
01.2012 - 02.2015
Spa Director
Naples Grande Beach Resort
09.2008 - 01.2012
Assistant Spa Director
Naples Grande Beach Resort
12.2006 - 09.2008
Housekeeping Manager
Naples Grande Beach Resort & Edgewater Beach Hotel
06.2003 - 12.2006
Assistant Front Desk Manager
Registry Resort
05.2002 - 06.2003
Restaurant Server & Housekeeper
Rampsbeck Country House Hotel
09.1998 - 04.2002
Bachelor of Arts - Hospitality Management
Blackpool & The Fylde Collage