Vanessa Casias
San Antonio,TX
Summary
Dedicated professional with a strong work ethic and proven reliability, previously at SAISD. Skilled in customer service and facility maintenance, I enhanced cleanliness standards and improved workflow efficiency. Committed to safety awareness, I effectively trained staff and ensured timely event setups, contributing to a positive environment and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Porter
SAISD
San Antonio, TX
05.2022 - 12.2025
- Maintained cleanliness and organization of assigned areas to ensure safe environment.
- Assisted in transporting materials and equipment efficiently throughout campus facilities.
- Followed safety protocols while performing tasks to minimize potential hazards.
- Supported staff during events by setting up and breaking down equipment as needed.
- Operated cleaning equipment, ensuring proper usage and maintenance for optimal performance.
- Communicated effectively with team members to coordinate daily operations smoothly.
- Adapted quickly to changing priorities while maintaining high service standards.
- Contributed to inventory management by reporting supply needs proactively.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Maintained building exteriors for professional, clean presentation standards.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Resolved guest inquiries punctually and politely for professional customer service.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
Assistant Custodian
Nisd
San Antonio, TX
09.2017 - 04.2022
- Performed routine cleaning tasks to maintain sanitary environments in school facilities.
- Supported maintenance staff by organizing supplies and equipment for daily operations.
- Assisted in setting up and dismantling furniture for school events and activities.
- Implemented efficient cleaning procedures to enhance overall workplace safety standards.
- Trained new custodial staff on effective cleaning techniques and safety protocols.
- Collaborated with team members to ensure timely completion of custodial duties across multiple locations.
- Developed strategies to improve workflow efficiency, reducing time spent on repetitive tasks.
- Monitored inventory levels of cleaning supplies, ensuring availability for daily operations.
- Supported efficient operations by setting up rooms for events, including arranging chairs, tables, and audiovisual equipment.
- Managed time wisely by prioritizing tasks and creating a daily schedule to ensure all duties were completed within given timeframes.
- Communicated effectively with supervisors regarding any observed issues or potential improvements within the facility''s maintenance plan.
- Collaborated with fellow custodians on team projects to effectively complete tasks within given deadlines.
- Efficiently operated various types of janitorial equipment such as floor buffers, carpet cleaners while maintaining them in good working order.
- Increased customer satisfaction by responding promptly to requests for assistance or additional cleaning services.
Education
High School Diploma -
South San High School
San Antonio, TX06.2003
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Worksite safety
- Safety awareness
- Punctual and dependable
- Ensuring customer satisfaction
- Reliability and punctuality
- Facility opening and closing
Timeline
Porter
SAISD
05.2022 - 12.2025
Assistant Custodian
Nisd
09.2017 - 04.2022
High School Diploma -
South San High School