Vanessa Chavarin

Registered surgical patients by verifying demographics, insurance

eligibility, authorizations, and transportation arrangements prior to

Executed patient registration procedures to ensure smooth surgical preparation

• Collected copays and procedure payments; explained financial

responsibility and ensured accurate documentation in EMR

• Confirmed next-day surgery arrival times and coordinated schedule

updates with patients and clinical staff

• Assisted with insurance verification and eligibility confirmation to

prevent delays in patient care

• Communicated effectively with nurses, providers, and front-office staff

to support daily surgical workflow

• Maintained accurate electronic records through scanning and indexing

documents into the EMR system

• Verified patient identification and ensured compliance with pre-

operative registration requirements

• Prepared and reviewed patient charts to confirm completion of required

documentation before surgery dates

• Supported department operations in a fast-paced environment serving

high daily patient volumes

• Led front-desk operations including patient registration, scheduling

coordination, and insurance verification

• Streamlined scheduling processes to improve patient flow and reduce

wait times• Supported daily operations for three providers by coordinating

calendars and visit preparation

• Verified eligibility and collected copays while assisting patients with

billing-related questions

• Maintained accurate EMR documentation to support billing accuracy

and continuity of care

• Managed multi-line phones and coordinated communication between

providers, clinical staff, and patients

• Provided bilingual communication support (English/Spanish) for diverse

patient populations

• Performed clinical intake duties including vital signs, patient triage

support, and preparation for provider visits in a fast-paced public health

setting

• Supported laboratory procedures including EKGs, urinalysis, spirometry

testing, vaccinations, and medication administration

• Registered patients by verifying demographics, insurance coverage,

and alternate resource eligibility including Medi-Cal programs

• Assisted patients with insurance questions and coverage requirements

to support accurate billing and access to care

• Maintained accurate documentation in EMR while ensuring compliance

with HIPAA, CLIA, and OSHA standards

• Coordinated patient flow between registration, nursing staff, and

providers to maintain efficient clinic operations

• Educated patients on medications, follow-up care instructions, and use

of home healthcare tools

• Provided bilingual communication support (English/Spanish) for diverse

patient populations

Medical Assistant / Medical Receptionist

• Scheduled appointments and managed provider calendars in a high-

volume primary care setting

financial responsibility• Assisted physicians during exams and procedures including injections,

EKGs, urinalysis, and ear lavages

• Maintained exam room readiness, sterilized equipment, and ensured

compliance with infection control protocols

• Supported front-office operations including phone triage, patient

check-in/check-out, and record maintenance

• Coordinated communication between providers, nursing staff, and

patients to support efficient clinic workflow