Vanessa Collins Simms
Spring,TX
Summary
Results-driven driver with a clean record and extensive experience at Lyft. Demonstrated exceptional time management and customer service skills, ensuring timely deliveries and fostering positive client relationships. Proficient in navigating challenging routes using GPS, consistently achieving on-time performance and enhancing customer satisfaction through reliable service.
Overview
16
16
years of professional experience
Work History
Driver
REM Services
Houston Texas
07.2025 - Current
- Operated assigned vehicle safely, following traffic laws, route schedules, and site-specific delivery procedures.
- Loaded and unloaded cargo carefully, securing items to prevent damage during transit.
- Completed pre-trip and post-trip inspections to verify vehicle readiness and report maintenance issues.
- Navigated efficient routes using maps, dispatch instructions, and GPS tools.
- Communicated with dispatch and customers to confirm pickup, delivery, and schedule updates.
Driver
Lyft
04.2011 - Current
- Maintained accurate logs, delivery records, and vehicle documentation for compliance.
- Assisted with vehicle cleaning, fueling, and basic upkeep to support reliable operations.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
Driver
Spring ISD
Spring, TX
09.2023 - 05.2025
- Resolved route changes and delivery delays while maintaining professionalism and timely service.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Driver
5kollc
Las Vegas, NV
05.2022 - 03.2023
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Delivered goods and products to customer on time and in excellent condition.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Loaded and unloaded cargo carefully, securing items to prevent damage during transit.
- Completed pre-trip and post-trip inspections to verify vehicle readiness and report maintenance issues.
Education
Santa Monica College
Santa Monica, CAHigh School Diploma -
Hamilton High School
Los Angeles, CA06-1987
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Timeline
Driver
REM Services
07.2025 - Current
Driver
Spring ISD
09.2023 - 05.2025
Driver
5kollc
05.2022 - 03.2023
Driver
Lyft
04.2011 - Current
Santa Monica College
High School Diploma -
Hamilton High School