Vanessa De La Fuente

• Coordinated scheduling for customer appointments, coordinating

vehicle drop off.

• Create vehicle order repairs and direct invoices to estimator.
• Process accounting in receivable including balancing repair cost with payment for customer or insurance company.
• Create invoice orders for vendors paid out and process for accounting.
• Managed finalized vehicle repairs and provide customer with repair order documents.
• Answer phones and communicate between customer and insurance companies for repair pay out.
• Write emails for warranty clerk when new vehicles are damaged during transportation for repairs. Before vehicles are put on display for sale.

• Managed office operations and arrange team meetings for product updates. Arrange employee recognition.
• Create invoices for insurance payments.
• Process account receivables including missing,past due and current payments for insurance claims. Post checks to company account to clear claim balances.
• Schedule customer vehicle evaluations, process repair orders, and arrange vehicle drop off.
• Arrange repaired vehicle payment, and process with accounting and get vehicle ready for customer pick up.