Vanessa Diaz
Euless,TX
Summary
Results-oriented professional with strong customer service skills and a proven ability to excel in diverse environments. Demonstrates exceptional organizational abilities and a commitment to tackling challenges effectively. Eager to leverage entry-level opportunities for skill enhancement while contributing to the growth of the organization.
Overview
5
5
years of professional experience
Work History
Lead Technician
Biolife Plasma Services
Lewisville, TX
12.2023 - Current
- Streamline operational procedures, reducing processing time and increasing daily plasma collections.
- Train and mentor new technicians to enhance team efficiency.
- Collaborate with management to optimize workflow and resource allocation.
- Foster a positive donor experience through empathetic communication, and efficient service.
Retail Store Associate
Gap Factory
Grapevine, TX
06.2022 - 12.2023
- Engage positively with each customer, providing professional and polite support for sales and service needs.
- Perform floor sets, merchandising, display maintenance and housekeeping to keep sale areas well stocked, organized and current.
- Supervise employees and direct them towards tasks to accomplish our daily goal.
Event Coordinator/Assistant
Décor by Maria
Euless, TX
10.2020 - 12.2023
- Guide clients in the rental selection, ensuring budget alignment and satisfaction.
- Draft and manage comprehensive rental agreements and quotes for seamless transactions.
- Efficiently coordinate timely delivery and setup of rentals.
Retail Sales Associate
Marshalls
Euless, TX
02.2020 - 09.2020
- Partnered with sales and back-of-house teams to ensure seamless operations.
- Handled customer returns and exchanges, ensuring satisfaction and loyalty.
- Assisted in maintaining a clean, safe sales floor and stockroom.
- Welcomed and guided customers, fostering brand affinity.
Education
Licensed Vocational Nursing -
Tarrant County College
North Richland Hills, TX12-2026
High School Diploma -
Southwest High School
Fort Worth, TX06.2019
Skills
- Microsoft Office Programs
- Effective Communication Skills
- Proficient Multitasking Skills
- Time Management
- Customer Service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Lead Technician
Biolife Plasma Services
12.2023 - Current
Retail Store Associate
Gap Factory
06.2022 - 12.2023
Event Coordinator/Assistant
Décor by Maria
10.2020 - 12.2023
Retail Sales Associate
Marshalls
02.2020 - 09.2020
Licensed Vocational Nursing -
Tarrant County College
High School Diploma -
Southwest High School
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