Open To Work
Vanessa Duron
Chino Hills,CA
Summary
Innovative Movement Specialist known for high productivity and efficient task completion. Specialize in biomechanics analysis, personalized exercise programming, and injury prevention strategies. Excel in communication, adaptability, and patience, ensuring effective client guidance and support throughout movement improvement processes.
Overview
7
7
years of professional experience
2026
2026
years of post-secondary education
Work History
Money Movement Specialist
Orange County’s Credit Union
Santa Ana, California
01.2026 - Current
- Maintained compliance with ACH regulations and banking standards.
- Monitored transaction reports for potential fraud indicators.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lead Member Service Representative
UPS Employees Federal Credit Union
Ontario, California
12.2022 - 12.2025
- Led daily member service operations to ensure efficient support for credit union members.
- Trained and mentored new staff in member service protocols and customer interaction techniques.
- Assisted members with account inquiries, transactions, and loan applications effectively.
- Opened and serviced new member accounts, upselling additional products such as checking accounts, credit cards, and certificates of deposit; clearly communicated account features, fees, and services to enhance member understanding.
- Educated members on online and mobile banking platforms, increasing digital adoption and improving member experience.
- Reviewed and manually processed incoming ACH exceptions, resolving discrepancies to maintain account accuracy.
- Investigated and processed suspected fraudulent transactions, identifying patterns, escalating confirmed cases to proper channels and helped reduce fraud losses.
- Maintained accurate fraud bookkeeping and daily reconciliations to ensure ledger integrity, audit readiness, and regulatory compliance.
Shift Manager
McDonald's
Chino, California
08.2019 - 10.2021
- Supervised team members during peak hours to ensure efficient service delivery.
- Managed inventory levels and ordered supplies to maintain operational readiness.
- Trained new employees on company policies and customer service standards.
- Coordinated staff schedules to align with business demands and operational needs.
- Ensured cleanliness and safety standards were upheld in dining and kitchen areas.
- Monitored food preparation processes to comply with health regulations and quality standards.
Education
Associate of Science - Business Administration
Chaffey College
Rancho Cucamonga, CA 01.2021 - 04.2026
Ayala High School
Chino Hills, CASkills
- Customer service
- Team collaboration
- Time management
- Regulatory compliance
- Account management
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$25/hr - $1000/hrTimeline
Money Movement Specialist
Orange County’s Credit Union
01.2026 - Current
Lead Member Service Representative
UPS Employees Federal Credit Union
12.2022 - 12.2025
Associate of Science - Business Administration
Chaffey College
01.2021 - 04.2026
Shift Manager
McDonald's
08.2019 - 10.2021
Ayala High School