Vanessa Edwards
Litchfield Park,AZ
Summary
Front Desk professional with 1 year of experience in senior living operations, along with hands-on experience supporting dining services. Skilled in customer service, appointment scheduling, resident record management, and coordinating maintenance requests to resolve concerns efficiently. Brings strong communication, multitasking, and resident-focused problem-solving skills to support smooth daily operations and resident satisfaction.
Overview
4
4
years of professional experience
Work History
Front Desk Management
The Heritage Tradition
Sun City, AZ
06.2024 - Current
- Provided exceptional customer service and maintained a warm, welcoming front desk environment.
- Scheduled appointments and updated resident records to ensure accurate administrative workflows.
- Responded to incoming calls and inquiries, providing clear information about services and activities.
- Coordinated service requests with maintenance and management to resolve resident concerns promptly.
Server
The Heritage Tradition
Sun City, AZ
10.2021 - 05.2024
- Delivered high-quality dining service to residents in a fast-paced environment
- Handled both front and back of house duties, including serving, cleaning, and food prep
- Demonstrated strong multitasking, teamwork, and time-management skills
- Provided courteous and attentive dining service to residents, ensuring a welcoming and respectful environment
Skills
Strong multitasking in fast-paced environments
Attention to detail and accuracy
Excellent customer service and resident care
Professional communication and customer engagement
Time management and task prioritization
Proficient in office technology and digital tools
Timeline
Front Desk Management
The Heritage Tradition
06.2024 - Current
Server
The Heritage Tradition
10.2021 - 05.2024