VANESSA ESPARZA
Menifee,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
Work History
Medical Assistant /Office Manager
United Medical Doctors
07.2023 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Prepared and processed patient referrals and transfer requests.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
WEB DESIGNER, PHOTOGRAPHER
CLEAN AND SIMPLE STUDIOS
01.2019 - 01.2022
- Enhanced functionality and appearance of website and repaired functionality issues.
- Developed graphic and image assets for both content and digital marketing efforts.
- Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images for variety of projects.
- Assisted clients with creative ideas for photography needs.
- Collaborated with other photographers and videographers to capture special events.
VISUAL MERCHANDISER/GUEST EXPERIENCE
TARGET
01.2017 - 01.2018
- Monitored and replenished display inventory and restructured according to available stock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
MEDICAL ASSISTANT
UNITED GASTROENTEROLOGISTS
01.2011 - 01.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
Associate of Arts - Social Work
New Mexico State University - Dona Ana Community College
Las Cruces, NM01.2021
Skills
- Data Entry
- Electronic Health Records
- Inventory and Supply Management
- Patient Scheduling
- HIPAA Compliance
- Medical Terminology
- Patient-Focused Care
- Social Media Management
- Website Updating
- Photo Editing
- Retouching and Color Correction
Timeline
Medical Assistant /Office Manager
United Medical Doctors
07.2023 - Current
WEB DESIGNER, PHOTOGRAPHER
CLEAN AND SIMPLE STUDIOS
01.2019 - 01.2022
VISUAL MERCHANDISER/GUEST EXPERIENCE
TARGET
01.2017 - 01.2018
MEDICAL ASSISTANT
UNITED GASTROENTEROLOGISTS
01.2011 - 01.2016
Associate of Arts - Social Work
New Mexico State University - Dona Ana Community College
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