Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Flores

Phoenix,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience

Work History

Shift Manager

Burger King
Phoenix, AZ
09.2023 - Current
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Resolved conflicts between staff members in a professional manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Warehouse Worker

Amazon
Phoenix, AZ
03.2021 - 09.2023
  • Provided assistance in loading and unloading containers from ships and trains.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Received and tracked incoming inventory shipments.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.

Education

Associate of Science - Business Administration And Management

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
05-2025

Skills

  • Customer service focus
  • Handling Customer Complaints
  • Cash Handling
  • Multitasking
  • Team Development
  • Inventory Control

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Shift Manager

Burger King
09.2023 - Current

Warehouse Worker

Amazon
03.2021 - 09.2023

Associate of Science - Business Administration And Management

Maricopa Community Colleges - Estrella Mountain Community College

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Vanessa Flores