Vanessa Flores
Downey,CA
Summary
Dedicated Medical Assistant with experience at PIH Health Hospital, skilled in patient-focused care and HIPAA compliance. Proven track record in enhancing clinic efficiency through process improvements and effective patient education. Compassionate team player adept at managing patient scheduling and clinical documentation, ensuring high-quality care delivery and strong patient relationships.
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Medical Assistant
PIH Health Hospital - Whittier
Whittier, CA
05.2007 - Current
- Administered patient care and assisted with examinations to enhance overall patient experience.
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Assisted in maintaining accurate medical records and documentation for compliance with healthcare regulations.
- Educated patients on treatment plans, medications, and preventive health measures to promote wellness.
- Collaborated with healthcare professionals to streamline communication and improve patient care delivery.
- Trained new staff on clinical procedures and best practices to foster a knowledgeable team environment.
- Implemented process improvements that increased efficiency in daily operations within the medical office setting.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-1997
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- CPR Certified
- Compassionate
- Insurance verification
- Complex Problem-solving
- Prioritizing stat orders
- Insurance authorizations
- Medical terminology knowledge
- Vital signs
Timeline
Medical Assistant
PIH Health Hospital - Whittier
05.2007 - Current
High School Diploma -
Bell Gardens High School