Summary
Overview
Work History
Education
Skills
References
Timeline
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Vanessa Frye

Denver,CO

Summary

Dynamic customer service and sales professional with a proven track record in high-volume dining environments, including Benihana. Recognized for enhancing customer satisfaction through exceptional communication and effective problem-solving abilities. Proficient in POS operation and food safety, with strong multitasking and team collaboration skills.

Overview

4
4
years of professional experience

Work History

Server

Benihana
Broomfield, CO
10.2022 - 10.2024
  • Attend to customers before, during, and after their meals by helping them place, receive, and pay for their orders.
  • Maintain knowledge of every menu item, and document orders accurately.
  • Clean and prepare the dining area and kitchen.
  • Provided excellent customer service to ensure satisfaction.

Server

Pikes Poke Bowl/ Kura Japanese Restaurant
Colorado Springs, CO
05.2021 - 06.2022
  • Familiarize guests with the menu and daily specials.
  • Accurately record food and drink orders.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Receptionist

Soluxe Salon
Colorado Springs, CO
06.2021 - 12.2021
  • Greet guests, answer the phone, take payments, and schedule clients.
  • Clean the salon during downtime, including laundry, sweeping, and stocking.
  • Stock shelves with products, and record inventory.
  • Assisted with special projects assigned by management when required.

Canvasser/ Call Center

Bordner Home Improvement
Colorado Springs, CO
08.2020 - 12.2020
  • Visit over 150 doors daily to educate homeowners about the company, and potentially set a consultation.
  • Assessed new employee skills and strengths to provide customized training.
  • Assist 200 customers daily by answering questions, responding to inquiries, and handling telephone requests.

Education

Esthetics License -

VKMD Institute of Medical Aesthetics
Colorado Springs, CO
12.2023

High School Diploma -

Discovery Canyon Campus High School
Colorado Springs, CO
05.2020

Skills

  • Customer service
  • Teamwork
  • Sales techniques
  • Time management
  • Cash handling
  • High volume dining
  • POS operation
  • Menu presentation
  • Problem solving
  • Ability to multitask
  • Product Knowledge
  • Food safety

References

References available upon request.

Timeline

Server

Benihana
10.2022 - 10.2024

Receptionist

Soluxe Salon
06.2021 - 12.2021

Server

Pikes Poke Bowl/ Kura Japanese Restaurant
05.2021 - 06.2022

Canvasser/ Call Center

Bordner Home Improvement
08.2020 - 12.2020

Esthetics License -

VKMD Institute of Medical Aesthetics

High School Diploma -

Discovery Canyon Campus High School

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Vanessa Frye