Vanessa gilley
Grovetown
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Shift Leader
Tropical Smoothie Café
Grovetown
04.2025 - 01.2026
- Supervised team members during shifts to ensure smooth daily operations.
- Assisted in training new employees on company policies and procedures.
- Maintained cleanliness and organization of work areas for team productivity.
- Handled cash transactions accurately during closing procedures for financial accountability.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
High School Diploma -
Harlem High School
Harlem, GA05-2025
Skills
- Team leadership
- Customer service
- Employee training
- Cash handling
- Time management
- Problem resolution
- Conflict resolution
- Inventory counts
- Team motivation
Certification
Serve Safe Certified
Affiliations
Volunteer, Feathered Friends Forever (2022-2023)
References
References available upon request.
Timeline
Shift Leader
Tropical Smoothie Café
04.2025 - 01.2026
High School Diploma -
Harlem High School