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VANESSA GIRALDO
Winston Salem,NC
Work Preference
Summary
Bilingual professional with expertise in creative problem-solving and communication, specializing in educational and training environments. Proven ability to develop innovative solutions and foster positive relationships in multicultural settings. Dedicated to enhancing team performance and facilitating impactful learning experiences.
Overview
20
20
years of professional experience
Work History
Teaching Assistant
Arts Based School
Winston Salem, NC
08.2022 - Current
- Cultivated positive student relationships through personalized interactions.
- Designed engaging classroom visuals to support lesson topics and enhance student learning.
- Implemented positive reinforcement techniques to effectively manage classroom behavior.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students, resulting on 90% of classroom achieving proficient and or above grade level.
Training Manager
Portrait Innovations
Charlotte, NC
07.2008 - 05.2011
- Collaborated with management to identify training needs and gaps in skills.
- Developed comprehensive training programs to bridge skill gaps and enhance staff knowledge.
- Mentored team members to succeed and advance within department and company.
- Roleplayed various scenarios with teams to build confidence in handling situations.
Teller Associate
Riverside Bank of Central Florida
Orlando, FL
12.2006 - 12.2008
- Built strong relationships with clients by consistently delivering superior quality service.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Monitored incoming emails from customers requesting assistance or information about their accounts.
- Guided new employees in teller operations, ensuring accurate transaction processing.
- Processed customer deposits, withdrawals, and loan payments accurately.
Education
Master of Arts and Sciences - Applied Arts and Sciences
University of North Carolina At Greensboro
01-2020
Bachelor of Arts and Science -
University of North Carolina At Greensboro
01-2019
Associate of Arts -
Forsyth Technical Community College
01-2015
Skills
- Bilingual Communication
- Creative Problem Solving
- Customer Service
- Training Development
Languages
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
- Phi Kappa Phi Honors Society
- Dean's List 2015
Timeline
Teaching Assistant
Arts Based School
08.2022 - Current
Training Manager
Portrait Innovations
07.2008 - 05.2011
Teller Associate
Riverside Bank of Central Florida
12.2006 - 12.2008
Associate of Arts -
Forsyth Technical Community College
Bachelor of Arts and Science -
University of North Carolina At Greensboro
Master of Arts and Sciences - Applied Arts and Sciences
University of North Carolina At Greensboro