Vanessa Gojcaj
Clarkston
Summary
Skilled Optometrist Assistant with experience in basic eye exams, vision testing, and delivering high-quality patient care. Strengths include strong communication skills, the capacity to assist patients in getting contacts or glasses, and knowledge of relevant medical software. In order to enhance patient treatment plans and overall service delivery, prior job experience has shown a dedication to proactive learning about the most recent developments in optometry.
Overview
14
14
years of professional experience
Work History
Waitress
Royal Diner
Clarkston
01.2012 - Current
- Maintained a professional manner to customers to encourage inquiries and order placements. Also assist in seating arrangements and organized take-out orders.
- Prepared food for customers in a safe and cleanly manner to maintain sanitation.
- Provide adequate customer service and aspire for customer satisfaction.
- Maintaining a welcoming atmosphere while positively engaging with customers.
Golf Cart Staff Member
Shepherd's Hollow
Clarkston
08.2020 - 09.2025
- Contributed to the golf operations' opening and closing routines.
- Gathered and cleaned range balls, and maintained a clean and orderly workspace; the driving range was kept up.
- Notifying golf shop experts of cart damage and repair requirements.
- Ensuring that all safety precautions are taken when driving or renting golf carts.
- Assisted visitors in loading and unloading their personal belongings, and golf clubs.
Optometrist Assistant
Allison Eye Care
Clarkston
05.2023 - 08.2025
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Facilitated the ordering and dispensing of eyeglasses and contact lenses, ensuring timely delivery to patients.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Maintained a clean work environment by wiping down equipment between uses
- Ordered optical supplies, maintained inventory levels and restocked shelves as needed.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
Education
Bachelor of Science - Clinical And Diagnostic Sciences Pre-Clinical
Oakland University
Rochester, MI12-2024
High School Diploma -
Clarkston High School
Clarkston, MI04-2020
Skills
- Contact lens instruction
- Prescription interpretation
- Appointment scheduling
- Frame selection assistance
- Eyewear advising
- Dining area maintenance
- Bill computation
- Guest relations
- Customer service
- Decision-making
- Greeting guests
Affiliations
- Enjoy sewing, writing music and sometimes snowboarding in my free time.
Languages
Albanian
Limited
Spanish
Limited
References
References available upon request.
Timeline
Optometrist Assistant
Allison Eye Care
05.2023 - 08.2025
Golf Cart Staff Member
Shepherd's Hollow
08.2020 - 09.2025
Waitress
Royal Diner
01.2012 - Current
Bachelor of Science - Clinical And Diagnostic Sciences Pre-Clinical
Oakland University
High School Diploma -
Clarkston High School
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