Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Gomez

Salinas,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Member Services Specialist

Bay Federal Credit Union
08.2019 - Current
  • Developed highly empathetic member relationships and earned reputation for exceeding service standard goals.
  • Trained new personnel regarding company operations, policies and services. as branch mentor.
  • Supported management with special projects and additional job duties.

Sales Lead

Express Clothing
01.2016 - 07.2019
  • Coached employees in successful selling methods and encouraged cross-selling for additional products and services
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.

Education

AS - T Business Administration

Monterey Peninsula College
Monterey, CA

High School Diploma -

North Monterey County High School
Castroville, CA
05.2017

Skills

  • Collaboration & Teamwork
  • Fluent in both English & Spanish
  • Data analysis
  • Organization
  • Attention to detail

Timeline

Member Services Specialist

Bay Federal Credit Union
08.2019 - Current

Sales Lead

Express Clothing
01.2016 - 07.2019

AS - T Business Administration

Monterey Peninsula College

High School Diploma -

North Monterey County High School

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Vanessa Gomez