Vanessa Acevedo
Spring,TX
Summary
Talented Underwriting Assistant focused on improving underwriting operations through detail-oriented and organized support. Effective at operating with little oversight to develop creative solutions and resolve customer concerns.
Overview
12
12
years of professional experience
Work History
Underwriting Assistant
Chubb
Houston, TX
10.2019 - Current
- Conduct comprehensive analysis and evaluate risk to control underwriting loss.
- Provide superior policy servicing and underwriting support to the Environmental division, Major Standard business Unit.
- Complete registration and policy issuance activities; including post bind transactions timely and accurately.
- Ensure achievement of contract certainty, premium registration and electronic file integrity.
- Communicate with branch offices to gather data and ensure accuracy of policy information.
- Maintain/exceed service standards in the areas of production, service, support and customer service/job approach.
- Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries.
- Identify and communicate system related issues to appropriate areas.
- Provide training and assistance as required.
- Assist Brokers all with requests, as needed.
- Balance month end reports.
- Create new procedures, as needed.
- Assist manager with the Southwest region.
- Audit experience
- Perform other duties and special projects as assigned.
Administrative/ Escrow Assistant
Law Office of Courtney Sossaman
Houston, TX
01.2019 - 10.2019
- Organize and schedule closings, answer phones, greet clients, tidy conference rooms and reception area, process files, and maintain supply inventory, coordinate post and reconcile payments.
- Search public records, liens, deeds, judgments and chains of title to determine legal status of both residential and commercial properties.
- Verify property legal descriptions, ownership and restrictions to ensure the title has no restrictions that may prevent or hinder the sale and/or insurability of the property.
- Assisting with the due diligence surrounding potential property acquisitions by conducting preliminary research and analysis of properties being considered for purchase; reviewing and interpreting information from applicable sources such as plat or tax maps, property appraisals, title searches, inspection reports.
- Negotiating property acquisitions, preparing and reviewing legal documents that include sales agreements, comparable valuations, purchase offer letters and other documents associated with transactions involving property purchases.
- Networking and interacting with external business contacts including brokers, real estate companies, banks, mortgage companies and/or title companies.
Nobilis Office Coordinator
Nobilis Health Corp.
Bellaire, TX
12.2015 - 01.2019
- Train and assist in roles such as; billing & coding, payment posting, project management, collections, insurance verification, customer service, & financial clearance.
- Collect / log / and post insurance payments/ patient payments and benefits/ correspondence into multiple host systems.
- Calculate estimated allowed amount, projected insurance payment and possible patient responsibility to help determine profitability of case.
- Surpass monthly/quarterly goals
- Additional assignments as needed to assist VP's, Directors, Supervisor, and accountant.
- Run errands.
- Communicate with physician practices in a respectful and timely manner to ensure timely submission of all inquiries and questions.
Business Office Coordinator
Spring Central Hospital
Spring, TX
10.2013 - 12.2015
- Assist/ Train / Supervise receptionist, admissions clerk, and ER clerks.
- Assist Business Office Director, CFO, CNO and Human resources.
- Greet/Check-in patients, vendors, visitors. Answer phone calls, sort/process mail & packages, order supplies, schedule meetings. Charge Entry, handle all contracts, assist with creating new policies and procedures.
- Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
- Perform administrative duties as needed.
Education
High School Diploma -
Klein Forest High School
Houston06.2010
Some College (No Degree) - Business Management
Lone Star Community College
HoustonSkills
- Customer Service
- Communication Skills
- Team Player
- Project Management
- Microsoft Office Proficiency
- Time Management
- Quality Compliance
- Process Improvement
- Motivated Individual
- Organization Skill
- Friendly, positive attitude
- Reliable & trustworthy
- Strong problem solver
- Training & development
- Billing and coding
- Analyzing data
- Building strong relationships
- Data collection
- Influencing business growth
- Clerical assistance
- Data organization
- Report preparation
- Credit and cash payments
- Listening skills
- Conflict management
- Hospitality services
- Administrative skills
- Effective planning
- Accounting procedures
- Multitasking
Languages
- English
Timeline
Underwriting Assistant
Chubb
10.2019 - Current
Administrative/ Escrow Assistant
Law Office of Courtney Sossaman
01.2019 - 10.2019
Nobilis Office Coordinator
Nobilis Health Corp.
12.2015 - 01.2019
Business Office Coordinator
Spring Central Hospital
10.2013 - 12.2015
High School Diploma -
Klein Forest High School
Some College (No Degree) - Business Management
Lone Star Community College