Vanessa Gonzalez Reza
Albuquerque
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, very mature and reliable, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Isotopes
Metal detector/Divestor
Albuquerque
04.2025 - 11.2026
- Scanned individuals with divestitor to confirm no weapons present
- Greeted guests and addressed inquiries
- Checked items brought by guests for approval compliance things into the facility
Cool Springs
Court monitor
Albuquerque
05.2025 - 10.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Delivered excellent service and attention to customers during face-to-face and phone interactions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Proposed innovative ideas and solutions to improve team effectiveness and results.
- Prioritized and organized tasks to efficiently accomplish service goals.
M.A.S Charter School Mission Achievement & Success
Student Aide
Albuquerque
01.2026 - 06.2026
- Supported students with daily academic tasks and activities.
- Assisted teachers with classroom setup and organization.
- Supported students in managing everyday academic responsibilities.
- Served breakfast and lunch every day for student
- Followed school schedules and policies to promote safety and learning.
- Managed classroom materials and supplies efficiently.
- Enforced behavior rules and procedures to foster a respectful and orderly classroom environment.
- Helped students with simple tasks
Isotopes
Fun Zone Attendant
Albuquerque
04.2025 - 11.2025
- Ensured safety and satisfaction of guests before rides commenced
- Managed ride operations and helped children get on the rides
- Collaborated with coworkers to maintain cleanliness of rides and park
Isotopes
Bag Checker/Gate Greeter
Albuquerque
04.2025 - 11.2025
- Proposed innovative ideas and solutions that improved team performance and project outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Completed day-to-day duties accurately and efficiently.
- Checked bags for weapons and explosives at security checkpoint
Cool Springs
Snack bar/Cafe Staff
Albuquerque
05.2025 - 10.2025
- Developed functional solutions to problems, leading to cost-savings.
- Completed customer orders efficiently promptly to enhance service speed
- Managed and processed multiple customer orders efficiently to maintain workflow
- Delivered high-quality support to enhance customer satisfaction
- Created a variety of food and drinks for customer service
Cool Springs
Front Desk Attendant
Albuquerque
05.2025 - 10.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with requests and answered questions, enhancing overall satisfaction.
- Assessed customer needs quickly during interactions.
- Engaged customers in conversation using effective interpersonal skills to foster positive relationships.
- Collaborated with various teams on projects.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Responded to incoming phone calls to assist customers with inquiries.
- Provided phone support to address customer questions and concerns. and provided help
Education
Rio Grande High School
Albuquerque, NMSkills
- Customer service
- Problem solving
- Collaborative teaching
- Organizational skills
- Conflict resolution
- Engagement strategies
- Time management
- Second language is Spanish
- Friendly, positive attitude
- Student engagement
Languages
Spanish
Professional
Timeline
M.A.S Charter School Mission Achievement & Success
Student Aide
01.2026 - 06.2026
Cool Springs
Court monitor
05.2025 - 10.2026
Cool Springs
Snack bar/Cafe Staff
05.2025 - 10.2025
Cool Springs
Front Desk Attendant
05.2025 - 10.2025
Isotopes
Metal detector/Divestor
04.2025 - 11.2026
Isotopes
Fun Zone Attendant
04.2025 - 11.2025
Isotopes
Bag Checker/Gate Greeter
04.2025 - 11.2025
Rio Grande High School