Vanessa Hatfield
Sun City Center
Summary
Results-oriented Life Insurance Agent provides tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.
Overview
12
12
years of professional experience
Work History
Life Insurance Agent
American Classic Agency
05.2023 - Current
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Senior Student Advisor
Bisk
09.2013 - Current
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Provided support and guidance to students experiencing academic and personal troubles.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Assisted students in selecting courses to align with interests and abilities.
- Consulted with students to advise on topic selection, appropriateness and academic value.
Sales Representative
Sirius XM
11.2011 - 09.2013
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events.
Education
Lean Six Sigma
Villanova University
Villanova, PA11.2014
High School Diploma -
Plant City High School
Plant City, FL05.2001
Skills
- Professional Relationships
- Promotions and Marketing Strategies
- Insurance Industry Knowledge
- Academic Standards
- Problem Resolution
- Academic Presentations
- Calendar Maintenance
- Excellent Written and Oral Communication
- Current Student Guidance
- Strategic Decision-Making
- Career Planning Presentations
- Student Records Maintenance
Timeline
Life Insurance Agent
American Classic Agency
05.2023 - Current
Senior Student Advisor
Bisk
09.2013 - Current
Sales Representative
Sirius XM
11.2011 - 09.2013
Lean Six Sigma
Villanova University
High School Diploma -
Plant City High School
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