VANESSA HUFANA
Milpitas,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sutter Health
Santa Clara, CA
02.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
Receptionist
All Reasons Moving
San Jose, CA
08.2021 - 02.2022
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Updated and recorded customer or client information to maintain accounts.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Scheduled and confirmed appointments and meetings for management team.
- Answered and directed incoming calls using multi-line telephone system.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Server
Bourbon Steak and Pub
Santa Clara, CA
07.2019 - 03.2020
- Served food and beverages to patrons and confirmed complete orders.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Bartender/Server/Hostess
Outback Steakhouse
Cupertino, CA
10.2014 - 08.2019
- Trained new employees to perform duties.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
Medical Assistant -
Institute For Business And Technology
Santa Clara, CA12.2021
Skills
- HIPAA compliance
- Patient scheduling
- Vital sign monitoring
- Patient-focused care
- Immunization administration
- CPR
- 40 wpm typing speed
Certification
- Certified Clinical Medical Assistant (CCMA)
- Basic Life Support Certification (BLS)
Timeline
Medical Assistant
Sutter Health
02.2022 - Current
Receptionist
All Reasons Moving
08.2021 - 02.2022
Server
Bourbon Steak and Pub
07.2019 - 03.2020
Bartender/Server/Hostess
Outback Steakhouse
10.2014 - 08.2019
Medical Assistant -
Institute For Business And Technology