Vanessa Jean
Charlotte,NC
Summary
Dynamic Inside Sales Representative with over 12 years of experience driving revenue growth through high-volume Outbound Sales and strategic account management. Expert at leveraging CRM systems for Prospecting and Sales closing. Also proficient in Omega systems in order to place and track orders nationwide. proven track record of achieving aggressive KPI Tracking metrics while delivering consultative solutions to SMB clients.
Professional with extensive experience in managing a high-volume client portfolio, successfully maintaining a clean sales pipeline and driving revenue growth through outbound sales initiatives. Demonstrated ability to conduct consultative sales sessions, delivering tailored marketing solutions that align with client needs, while ensuring consistent achievement of key performance indicators through effective CRM data analysis. Proven track record in advising clients on pricing and financing options, facilitating rapid sales closures for promotional campaigns, and collaborating cross-functionally to enhance client success and retention.
Overview
14
14
years of professional experience
Work History
INTERNAL ACCOUNT MANAGER/PROGRAM MARKETER
AMERICAN TIRE DISTRIBUTORS ATD
Charlotte, USA
10.2022 - 04.2026
- Managed a high-volume book of business consisting of 2,000 client accounts, maintaining a clean sales pipeline and driving consistent revenue growth through Outbound Sales.
- Drove revenue growth in a fast-paced environment by Conducting consultative sales sessions and delivering Small Business Marketing solutions tailored to dealer needs.
- Maintained and analyzed CRM data for KPI Tracking, ensuring high-volume daily activity and conversion metrics were consistently met or exceeded.
- Advised clients on pricing, financing, and Direct Mail Marketing opportunities to maximize ROI and facilitate rapid Sales Closing for promotional campaigns.
- Collaborated cross-functionally to coordinate logistics and delivery timelines, ensuring client success and long-term retention.
BUYER/SALES MANAGER
SHAWN ANDREA
08.2018 - 12.2024
- Developed and executed SMB Sales strategies aligned with Digital Marketing trends to capture new business opportunities.
- Conducted Cold Calling and Prospecting to identify and cultivate new client relationships within various commercial sectors.
- Tracked and analyzed sales performance via CRM to guide strategic planning and ensure consistent achievement of revenue targets.
- Maintained a high-performance sales culture by driving engagement and Qualifying leads for inventory optimization.
- Remote
NIR INVENTORY LEAD/PROCUREMENT LEAD
AMAZON
Charlotte, USA
10.2020 - 12.2022
- Led inventory management operations and procurement workflows, ensuring accurate stock control to support high-volume Inside Sales distribution.
- Supervised and trained a team of 10 employees, focusing on Maintaining operational compliance and optimizing workflow efficiency.
- Streamlined storage processes to reduce costs while Qualifying vendor performance to ensure shipping accuracy and logistics reliability.
- Managed process documentation and resolved complex vendor discrepancies to maintain a seamless supply chain for small business partners.
FURNITURE SALES LEAD ASSOCIATE
MACY'S FURNITURE
Miami, USA
02.2012 - 01.2020
- Ranked as a top performer by consistently exceeding sales goals through aggressive Sales Closing and expert product positioning.
- Built and nurtured long-term client relationships to increase retention, applying strategies relevant to Financial Services Sales and consumer credit.
- Analyzed sales trends and consumer behavior to optimize merchandising and improve the Qualifying process for high-value prospects.
- Supported team success through mentorship, Focusing on improving consultative sales techniques and Closing rates for the sales floor.
Education
High School Diploma -
Miami Central
Miami, FLSkills
- Outbound Sales, Cold Calling, Prospecting, Sales Closing, Inside Sales, SMB Sales, B2B Sales, Real Estate SalChannel Partner SalSolution Selling
- SMB Marketing, Direct Mail Marketing, Digital Marketing, Customer Analysis, Sales strategies, Revenue Growth
- CRM Software, KPI Tracking, Account Management, Sales Forecasting
- Team Leadership, Client Success, Client Retention, Customer Service, Mentorship
- Marketing Strategy, Direct Mail Marketing, Digital Marketing, Market Research, Sales strategy, Revenue Growth
- Operations Management, KPI Tracking, omega system,Account Management, Inventory Management
- Financial Analysis, Process Documentation
- CRM management
- KPI tracking
- Outbound sales
- Consultative selling
- Omega ordering and tracking system
- Consultative Selling
LANGUAGES
English
Timeline
INTERNAL ACCOUNT MANAGER/PROGRAM MARKETER
AMERICAN TIRE DISTRIBUTORS ATD
10.2022 - 04.2026
NIR INVENTORY LEAD/PROCUREMENT LEAD
AMAZON
10.2020 - 12.2022
BUYER/SALES MANAGER
SHAWN ANDREA
08.2018 - 12.2024
FURNITURE SALES LEAD ASSOCIATE
MACY'S FURNITURE
02.2012 - 01.2020
High School Diploma -
Miami Central