Vanessa Jeune
North Miami Beach,FL
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Broward Community & Family Health Centers
Hollywood, FL
09.2024 - Current
- Collaborated with other departments to ensure quality customer service was delivered.
- Facilitated communication between patients, staff members, and third party payers.
- Scanned documents into electronic medical records system.
- Responded to patient inquiries regarding billing or financial matters.
- Collected co-pays and other payments from patients at time of service.
- Verified insurance coverage for services provided by the facility.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Greeted patients and visitors in a courteous and professional manner.
- Ensured accuracy of all data entered into computer system.
- Answered phones promptly in a professional manner.
Team Member/Cashier
BURGER KING
08.2020 - 09.2024
- Transported food products, cleaned tables and counters, stocked dining room supplies, and took orders, made drinks, and cleaned tables after the guests' departures
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service, alongside greeting all guests with a smile and friendly introduction
- Deal with managing money, counting the safe, and cash register
- Kept hostess team informed of table progression and availability, answered phones, and took phone orders for customer pick up or delivery.
Security Guard
ALLIED UNIVERSAL
Miami, FL
02.2022 - 03.2023
- Permitted entry with escort for approved persons into secure locations
- Checked identification of all persons entering and exiting facility
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Sortation Associate
AMAZON
05.2021 - 02.2022
- Operated hand and electric lift trucks to transport containers, alongside completed skid tags, load tags, and paperwork for mail handling
- Sorted 500+ pieces per day using handling machinery as well as mutual techniques and assisted operator with running machinery efficiently and resolving any blockage
- Loaded and unloaded mail trucks with letter bundles, oversized bags and containers and individual packages weighing in excess of 50 punds, including handling them.
Intern/Front Desk Receptionist
Flawless Icon Medical Spa
Miami, FL
06.2018 - 07.2019
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Identified needs of customers promptly and efficiently.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
High School Diploma -
WILLIAM H. TURNER TECHNICAL SENIOR HIGH SCHOOL
Miami, FL06-2020
Skills
- Editor
- Multi-Tasking
- Trilingual
- Business Opportunist
- Problem-Solving
- Computer Literate
- Leadership
- Strong Communication
- Cash Handling
- Flexible Schedule
- Customer Service
- Clear Communication
- Sales and Marketing
- Social media expertise
- Computer Skills
- Patient check-in
- Registration management
- Customer follow-up
- Appointment reminders
- Insurance verification
- Appointment scheduling
- Money handling
- Phone and email etiquette
- Customer service
- Patient registration
Timeline
Patient Access Representative
Broward Community & Family Health Centers
09.2024 - Current
Security Guard
ALLIED UNIVERSAL
02.2022 - 03.2023
Sortation Associate
AMAZON
05.2021 - 02.2022
Team Member/Cashier
BURGER KING
08.2020 - 09.2024
Intern/Front Desk Receptionist
Flawless Icon Medical Spa
06.2018 - 07.2019
High School Diploma -
WILLIAM H. TURNER TECHNICAL SENIOR HIGH SCHOOL
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