VANESSA JOHNSON
Seattle,WA
Summary
Experienced in patient care and clinical documentation, with strong skills in electronic health records and HIPAA compliance. Offering abilities in vital sign monitoring and patient scheduling, ensuring efficient healthcare delivery. Bringing attention to detail and effective team collaboration to support patient-centric environments. Proven track record of resolving customer concerns with professionalism, empathy, and efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Swedish Ballard OB/GYN
03.2025 - Current
- Performed patient intake, including gathering detailed medical histories and vital signs.
- Documented medical data in patient charts, facilitating accurate records.
- Performed basic clinical duties such as dressing changes, wound cleaning, dressing removal, suture removal, splint application, removal.
- Documented visits using EPIC.
- Performed laboratory procedures such as, preparing specimens for testing, and performing with Provider necessary procedures
- Scheduled appointments and maintained patient records.
- Stocked supplies and instruments for examination rooms.
- Patient Ratio: 1:1
- Exceptional Customer Service
Medical Assistant - Clinic | Travel
Providence Regional Medical Center Everett Colby Campus
08.2024 - 02.2025
- Prepared patients for various surgeries, including cancer, urology, orthopedic, cardiac, and general procedures, ensuring all pre-operative requirements were met.
- Conducted pre-surgical clearances by performing EKGs, blood draws, and lab work for multiple in-house providers.
- Collaborated with surgical teams to streamline patient preparation processes, maintaining accuracy and efficiency for optimal surgical outcomes.
- Provided comprehensive patient care, ensuring comfort, clear communication, and readiness throughout the pre-operative phase.
- Patient Ratio: 1:1
Medical Assistant - Clinic | Travel
Erlanger Health System
09.2022 - 07.2024
- Float CMA providing care to over 60 patients per day in hospital, clinic, and lab settings.
- Provide support across multiple specialties including oncology, diabetes, urology, Ob Gyn, etc.
- Perform patient intake, medical history, collect payments, and insurance information.
- Deliver superior customer service to all patients at all levels.
- Documented medical data in patient charts, facilitating accurate records.
- Computer Charting System: Epic
- Trauma Level: Level I
Medical Assistant, Phlebotomist - Lab | Travel
Kettering Hospital
10.2021 - 09.2022
- Phlebotomist and CMA who provided care to 80-150 patients per day.
- Performed blood collection via vacuum tubes, syringe, or butterfly venipuncture methods.
- Delivered dermal puncture, heel, and finger stick blood collection.
- Transported specimens or fluid samples from collection to laboratory.
- Practiced above skillsets in Covid environments.
- Work closely with staff to maintain high-quality care for those patients and families.
- Number of Hospital Beds: 124
- Computer Charting System: Epic
- Trauma Level: Level III
Medical Assistant, Phlebotomist | Travel - AMN Healthcare
Mercy Hospital
11.2020 - 05.2021
- Phlebotomist and CMA who provided care to 60+ patients per day.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly and straight needles.
- Performed patient intake, medical history, insurance verification while providing superior customer service.
- Number of Hospital Beds: 25
- Computer Charting System: Epic
- Trauma Level: NA
Phlebotomist - Lab | Staff
LabCorp
05.2019 - 07.2020
- Performed data entry of patient information and collect payments when required.
- Recorded medical history and insurance information; provide superior customer service to all patients.
- Obtained blood specimens by performing venipunctures and finger sticks 30 times per day.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly, and straight needles.
- Number of Hospital Beds: NA
- Computer Charting System: Cerner
- Trauma Level: NA
Medical Assistant, Phlebotomist - Lab | Staff
Lifeline Screening
01.2019 - 05.2019
- Performed peripheral artery disease test, EKG's, and point-of-care test at multiple locations.
- Delivered clinical trial patient education and trial phlebotomy services for 30-50 patients per day.
- Number of Hospital Beds: NA
- Computer Charting System: Other
- Trauma Level: NA
Medical Assistant - Inpatient | Staff
CHI Memorial Mountain Management
05.2018 - 11.2018
- Greeted patients; obtained/recorded vital signs including blood pressure, temperature, pulse, respiration, height, weight and drug allergies and current medications and presenting problems.
- Collected blood samples from patients and prepared specimens for laboratory analysis.
- Performed multiple urine drug screen tests 30-40 times in a day.
- Administered ordered medications and vaccines via oral, injection, and inhalant administration.
- Number of Hospital Beds: NA
- Computer Charting System: Epic
- Trauma Level: NA
Phlebotomist - Lab | Staff
Medical Personal Services
09.2015 - 05.2018
- Performed patient vital checks and medical history.
- Recorded data in the EMR/EHR.
- Answered phones, refilled prescriptions, and scheduled appointments.
- Obtained blood specimens by performing venipunctures and finger sticks 30 times per day.
- Number of Hospital Beds: NA
- Computer Charting System: Other
- Trauma Level: NA
Education
Certified Phlebotomy Technician -
National Healthcare Association
TN06.2019
Certified Medical Assistant - undefined
Academy of Allied Health Careers
TN05.2017
Associate in Science (A.S.) - Aesthetics
Chattanooga State
Chattanooga05.2012
Skills
- Experience with electronic health record systems
- Proficient in medical terminology
- Medication management
- Strong attention to detail
- Patient vital sign assessment
- Direct patient support
- Accurate clinical documentation
- Appointment coordination
- Sterilization methods
- Collaborative teamwork
- Effective communication skills
- Analytical problem-solving
- HIPAA regulations adherence
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Documented and resolved patients fears which led to them to leave a Google review.
Certification
- BLS, 2026-01-31
- Certified Medical Assistant, Tennessee, 2027-06-20
- Certified Phlebotomy Technician, Tennessee, 2027-06-17
- Medical Assistant Certification, Washington, 2027-11-17
Timeline
Certified Medical Assistant
Swedish Ballard OB/GYN
03.2025 - Current
Medical Assistant - Clinic | Travel
Providence Regional Medical Center Everett Colby Campus
08.2024 - 02.2025
Medical Assistant - Clinic | Travel
Erlanger Health System
09.2022 - 07.2024
Medical Assistant, Phlebotomist - Lab | Travel
Kettering Hospital
10.2021 - 09.2022
Medical Assistant, Phlebotomist | Travel - AMN Healthcare
Mercy Hospital
11.2020 - 05.2021
Phlebotomist - Lab | Staff
LabCorp
05.2019 - 07.2020
Medical Assistant, Phlebotomist - Lab | Staff
Lifeline Screening
01.2019 - 05.2019
Medical Assistant - Inpatient | Staff
CHI Memorial Mountain Management
05.2018 - 11.2018
Phlebotomist - Lab | Staff
Medical Personal Services
09.2015 - 05.2018
Certified Medical Assistant - undefined
Academy of Allied Health Careers
Associate in Science (A.S.) - Aesthetics
Chattanooga State
Certified Phlebotomy Technician -
National Healthcare Association
CANDIDATE HIGHLIGHTS
Prepared patients for cancer, urology, orthopedic, cardiac, and general surgeries. Performed pre-operative clearances, including EKGs and blood work. Provided care as a CMA and Phlebotomist in clinical and hospital settings. Collected blood samples using various venipuncture and dermal methods. Practiced skills in Level III Trauma Hospital and COVID-19 environments. Transported and managed lab specimens efficiently. Holds Phlebotomy and Home Health licenses in Washington State.
I can be found on Google reviews going above and beyond to ensure customer/patients satisfaction.
Swedish Ballard OB/GYN Specialty Reviews.