Vanessa Kazmi
Lausanne,Switzerland
Summary
Motivated and adaptable professional (26) traveling internationally and seeking remote work to support my travels. Fluent in three languages, highly organized, and passionate about delivering excellent customer service.
Strong background in client-facing roles, with proven ability to communicate clearly, handle requests efficiently, and maintain high service standards. Known for reliability, quick learning, and a positive, professional attitude when working independently.
Overview
8
8
years of professional experience
Work History
Restaurant Server
Buvette De La Plage
03.2018 - 10.2025
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Processed customer transactions accurately and efficiently.
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Led staff meetings to communicate goals, policies, and performance expectations effectively.
- Correctly calculated inventory and ordered appropriate supplies.
AI Content Reviewer
Outlier
10.2024 - 02.2025
- Ensured compliance with content standards and policies through detailed evaluations.
- Collaborated with cross-functional teams to enhance content accuracy and relevance.
- Provided constructive feedback to optimize content creation processes for improved clarity.
- Reviewed and analyzed content for compliance with quality standards and guidelines.
Receptionist
Dharma Beach
01.2024 - 01.2025
- Receptionist
- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Coordinated room assignments and maintained accurate reservation records using hotel management software.
- Oversaw daily cash handling and ensured accuracy in financial transactions at the front desk.
- Developed relationships with guests to personalize services and encourage repeat visits.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
Server
Tiki Limbo
01.2024 - 2024
- Managed multiple tables effectively, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to streamline food preparation and presentation processes.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Restaurant Food Server
Lido Beach Resort
01.2023 - 2024
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Implemented upselling techniques, contributing to increased sales and enhanced guest offerings.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
Food and Beverage Server
Pigro
01.2023 - 2023
- Enhanced customer experience by crafting specialty cocktails and beverages.
- Provided exceptional service in high-volume dining settings to boost satisfaction.
- Efficiently managed multiple tables, prioritizing guests' needs for optimal satisfaction.
Sales Woman
Oil & Vinegar
01.2022 - 2022
- Boosted customer satisfaction by providing tailored product recommendations and insights.
- Maintained current knowledge of promotions and product offerings for effective sales.
- Streamlined inventory management processes to ensure optimal stock availability.
- Increased sales through engaging customer interactions in a gourmet product boutique.
Education
Swiss National License & Certificate - restaurant management, Hygiene Certificate
GastroVaud, Swiss Restaurant Management School
01.2022
No Degree - Architecture and Interior Design
HEAD, Fine Arts & Design
Geneva01.2019
Preparation year - Graphic Design, Maturité Spécialisée Art & Design
ECAL, State Art University
Lausanne01.2018
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Exceptional communication
- Cash handling
- Multilingual proficiency
LANGUAGES
French
English
Spanish
Timeline
AI Content Reviewer
Outlier
10.2024 - 02.2025
Receptionist
Dharma Beach
01.2024 - 01.2025
Server
Tiki Limbo
01.2024 - 2024
Restaurant Food Server
Lido Beach Resort
01.2023 - 2024
Food and Beverage Server
Pigro
01.2023 - 2023
Sales Woman
Oil & Vinegar
01.2022 - 2022
Restaurant Server
Buvette De La Plage
03.2018 - 10.2025
Preparation year - Graphic Design, Maturité Spécialisée Art & Design
ECAL, State Art University
Swiss National License & Certificate - restaurant management, Hygiene Certificate
GastroVaud, Swiss Restaurant Management School
No Degree - Architecture and Interior Design
HEAD, Fine Arts & Design