Vanessa Landaverde
Holbrook
Summary
Diligent nursing student applicant with a strong background in delivering quality patient care and support. With five years of experience as an In-home caretaker, I have honed my skills in providing compassionate and attentive care. Leveraging effective communication and interpersonal skills, I create a nurturing and supportive environment for both patients and staff, enhancing overall patient comfort. Additionally, I have demonstrated proficiency in efficiently managing patient records and collaborating seamlessly with healthcare teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server Manager /Bartender
Sorelle Bar & Grille
03.2022 - Current
- Enforced compliance with food safety and sanitation standards throughout the restaurant.
- Handled complaints/issues in a professional yet positive manner to enhance customer loyalty and experience.
- Educated customers on wine and cocktail selections, making personalized recommendations based on preferences or dietary restrictions.
- Trained new incoming servers to meet standards of consistency, excellence and upselling with professionalism and enthusiasm
- Followed alcohol awareness procedures to prevent patron intoxication
- Increased customer satisfaction by providing excellent service and creating innovative high-quality craft cocktails tailored to clientele
- Cultivated warm relationships with regular customers.
In-Home Caretaker
Charles W. MacGregor
04.2019 - 03.2024
- Provided compassionate care for patient with mental health conditions
- Maintained clean and well-organized environment to promote patient's happiness, safety & health
- Supervised medication administration & other activities of daily living
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
- Facilitated best care by developing a strong and trusting rapport with patient & employer
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Medical Scribe
ScribeAmerica
02.2021 - 12.2022
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care
- Documented complete information about examinations, treatment plans, lab results, diagnosis and other details directly into the patient's charts
- Interpreted medical terminology and pharmacological information to translate information into coding system
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes
- Documented and initiated tests, scans and other orders
- Used EPIC medical record software and advanced my charting skills
Education
Bachelor of Arts - Psychology
University of Massachusetts Boston
Boston, MA05.2024
High School Diploma -
Archbishop Williams
Braintree, MA05.2017
Skills
- Adaptable
- Quality assurance
- Compassionate patient-focused care
- Medical charting
- Interpersonal Communication
- Proactive performance
- Efficient bedside manner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
American Sign Language
Elementary
Certification
- CPR/Choke-Save Certification
- CMS (Certified Medical Scribe) Certification
- Phlebotomy coursework [in progress]
Timeline
Server Manager /Bartender
Sorelle Bar & Grille
03.2022 - Current
Medical Scribe
ScribeAmerica
02.2021 - 12.2022
In-Home Caretaker
Charles W. MacGregor
04.2019 - 03.2024
- CPR/Choke-Save Certification
- CMS (Certified Medical Scribe) Certification
- Phlebotomy coursework [in progress]
Bachelor of Arts - Psychology
University of Massachusetts Boston
High School Diploma -
Archbishop Williams
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