Vanessa Lopez
Rancho Cucamonga,CA
Summary
Dynamic Medical Assistant with extensive experience at Pomona Valley Hospital, skilled in patient care and EMR management. Proven ability to enhance clinic efficiency through effective scheduling and process improvements. Proficient in phlebotomy and HIPAA compliance, while delivering exceptional customer service and ensuring patient comfort during procedures.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Pomona Valley Hospital
12.2023 - Current
- Administered patient assessments, documenting vital signs and medical histories accurately.
- Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
- Managed appointment scheduling and patient flow, optimizing clinic operations.
- Prepared examination rooms, maintaining cleanliness and organization to enhance efficiency.
Medical Assistant
Optum
01.2021 - 12.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
K.Greg Tomassian MD
03.2006 - 01.2021
- Managed patient scheduling and appointment coordination to optimize clinic workflow
- Assisted in electronic health record management, ensuring data accuracy and compliance
- Trained new staff on office protocols and best practices for patient interaction
- Implemented process improvements that streamlined front desk operations and reduced wait times
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
No Degree - Medical Assistant
Maric College
Pomona, CA02-2006
High School Diploma -
Nogales High School
La Puente, CA06-2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Insurance verification
- Complex Problem-solving
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Pomona Valley Hospital
12.2023 - Current
Medical Assistant
Optum
01.2021 - 12.2023
Medical Assistant
K.Greg Tomassian MD
03.2006 - 01.2021
No Degree - Medical Assistant
Maric College
High School Diploma -
Nogales High School
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