Vanessa Lott
Payson,UT
Summary
Dynamic professional with extensive experience at Merry Maids, excelling in time management and attention to detail. Proven track record in developing individualized service plans and optimizing team performance. Skilled in training facilitation and relationship building, ensuring compliance and enhancing participant engagement. Certified in CPR/AED, committed to delivering exceptional service.
Overview
12
12
years of professional experience
Work History
House Cleaner
Merry Maids
Provo, UT
10.2025 - Current
- Performed detailed cleaning tasks, ensuring high standards of cleanliness and hygiene.
- Utilized specialized cleaning tools and equipment to efficiently complete assigned tasks.
- Adapted quickly to new cleaning procedures and client preferences, ensuring satisfaction.
- Organized cleaning supplies and maintained inventory levels for operational efficiency.
- Trained new staff on best practices for effective cleaning techniques and safety protocols.
- Implemented time management strategies to meet deadlines while maintaining quality standards.
Day Program Manager
Chrysalis
Provo, UT
09.2021 - 06.2025
- Developed and implemented individualized service plans for participants, enhancing engagement and support.
- Coordinated daily activities, ensuring alignment with program goals and participant needs.
- Managed staff schedules and training, optimizing team performance and coverage.
- Facilitated communication between families, service providers, and community resources to foster collaboration.
- Oversaw compliance with state regulations and organizational policies to maintain program integrity.
- Optimized program budget allocation by closely monitoring expenses and identifying cost-saving opportunities.
Day Program Manager
North Eastern Services
Lehi, UT
09.2013 - 09.2021
- Developed and implemented individualized service plans for participants, enhancing engagement and support.
- Coordinated daily activities, ensuring alignment with program goals and participant needs.
- Managed staff schedules and training, optimizing team performance and coverage.
- Facilitated communication between families, service providers, and community resources to foster collaboration.
Education
High School Diploma -
Center For High School Studies
Provo, UTSkills
Organizations
Time management
Attention to detail
Adaptive thinking
Training facilitation
Teamwork and collaboration
Customer service
Problem-solving
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Decision-making
Certified in CPR/AED
Relationship building
HIPAA guidelines
Timeline
House Cleaner
Merry Maids
10.2025 - Current
Day Program Manager
Chrysalis
09.2021 - 06.2025
Day Program Manager
North Eastern Services
09.2013 - 09.2021
High School Diploma -
Center For High School Studies