Office 365
Vanessa Mariscal
Certified Medical Assistant (Back Office)
Lake Elsinore,CA
Summary
Experienced Medical Assistant professional with 2 years of experience in a fast paced family medicine environment. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Highly motivated and committed with proven history of excellent performance at individual and team levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conversational Spanish abilities.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Certified Medical Assistant
Rancho Family Medical Group
Menifee, CA
04.2019 - 03.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained client medical history, including medication information, symptoms and allergies.
- Tested and recorded hemoglobin and blood glucose levels.
- Ambulated, turned and positioned patients.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared patients for electrocardiograms, suture removal, dressing changes and ear lavage.
- Proficient in EMR/Epic.
- Proctor male providers for female pelvic exams.
- Translating for Spanish speaking patients.
- Gathering outside hospital/ER medical records via fax and through the EMR.
- Scanning important patient documents.
Sales Associate
Puma
Lake Elsinore, CA
10.2017 - 10.2018
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Tracked stock using company inventory management software.
- Achieved perfect attendance record for 12 months consecutively.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained organized, presentable merchandise to drive continuous sales.
Education
High School Diploma -
Carson Senior High School
Carson, CAHigh School Diploma -
Lakeside High School
Lake Elsinore, CACertificate - Certified Medical Assistant
San Jacinto Valley College
Temecula, CASkills
EMR / EHR
Dementia and Alzheimer's knowledge
Prioritizing stat orders
Emergency procedures understanding
Patient-focused care
Assisting with physical exams
Teambuilding
Cultural awareness
Good telephone etiquette
Adept multi-tasker
Fluent in Spanish/English
Patient history understanding
Office support (phones, faxing, filing)
Proficient in Epic
Understands insurance benefits
Medical terminology
Excellent verbal communication
Customer satisfaction
Patient referrals expert
Simple dressings
Direct Patient Care
Software
Epic
Athena EMR
RadNet
Certification
CMA - Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Gym
Cooking/Baking
Volunteer at an animal shelter
Surfing
Quote
“There is almost no such thing as ready. There is only now.”
Hugh Laurie
Timeline
Certified Medical Assistant
Rancho Family Medical Group
04.2019 - 03.2021
Sales Associate
Puma
10.2017 - 10.2018
Certificate - Certified Medical Assistant
San Jacinto Valley College
High School Diploma -
Lakeside High School
High School Diploma -
Carson Senior High School