Vanessa Matlock
Hot Springs,Arkansas
Summary
Dedicated professional with vast experience in customer service, data entry, and scheduling. Proficient in Microsoft Office Suite and various software programs. Committed to providing a high-level of service, accuracy, and efficiency while working in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Conifer Healthcare Solutions
Hot Springs, Arkansas
11.2023 - 04.2024
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
IDENTIFICATION TECHNICIAN
Air Tech & Supplies
Hotsprings, ARKANSAS
06.2019 - 11.2021
- Ensured compliance with applicable regulations related to specimen identification processes.
- Verified the accuracy of personal data entered into computer systems for tracking purposes.
- Performed daily identification of individuals in accordance with organizational policies and procedures.
RURAL CARRIER ASSOCIATE
United States Postal Service
Hot Springs, ARKANSAS
04.2017 - 05.2019
- Developed an efficient route delivery system to ensure packages were delivered on time.
- Verified accuracy of postage amounts affixed on letters and parcels before delivering them.
- Operated a vehicle to transport mail and packages over established routes, ensuring the timely delivery of all items.
CERTIFIED NURSING ASSISTANT
Belvedere Nursing & Rehab
Hot Springs, ARKANSAS
01.2015 - 05.2017
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed patients for any changes in their physical or mental condition.
- Reported changes in patient condition to registered nurse or physician.
Education
ASSOCIATE IN SCIENCE (A.S.) - HEALTH INFORMATION TECHNOLOGY CANDIDATE
National Park College
Hot Springs05.2024
Skills
- Security Awareness
- Time Management
- Database Administration
- Office Equipment Operation
- Verbal and Written Communication
Certification
- Arkansas Commission on Child Abuse, Rape and Domestic Violence
- Certified Nursing Assistance
Personal Information
Title: HEALTH INFORMATION TECHNICIAN
References
References available upon request
Timeline
Patient Access Representative
Conifer Healthcare Solutions
11.2023 - 04.2024
IDENTIFICATION TECHNICIAN
Air Tech & Supplies
06.2019 - 11.2021
RURAL CARRIER ASSOCIATE
United States Postal Service
04.2017 - 05.2019
CERTIFIED NURSING ASSISTANT
Belvedere Nursing & Rehab
01.2015 - 05.2017
ASSOCIATE IN SCIENCE (A.S.) - HEALTH INFORMATION TECHNOLOGY CANDIDATE
National Park College
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