Vanessa Matthews-Jenkins
Arlington,TX
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Lead
Target
Midlothian , TX
07.2020 - Current
- Provided excellent service and attention to customers when face-to-face or through phone
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated equipment and machinery according to safety guidelines.
Customer Service Representative
Walmart
Grand Prairie, Texas
12.2023 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Inspected returned merchandise for damage prior to restocking shelves.
- Performed inventory counts of merchandise on a regular basis.
- Unloaded delivery trucks and verified contents against invoices.
Nursing Assistant
El paso Rehabilitation
El Paso, Texas
03.2017 - 07.2019
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Provided emotional support to family members during difficult times.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Compiled reports based on gathered information.
Education
Associate of Science - Occupational Studies Medical Specialties
College America
Denver, CO07-2017
Skills
- Courteous demeanor
- Computer proficiency
- Inbound and outbound calling
- Clerical support
- Problem resolution
- Strong teamwork
Timeline
Customer Service Representative
Walmart
12.2023 - 07.2024
Lead
Target
07.2020 - Current
Nursing Assistant
El paso Rehabilitation
03.2017 - 07.2019
Associate of Science - Occupational Studies Medical Specialties
College America