Vanessa Moore
Customer Service
Detroit,MI
Summary
Dynamic Office Manager with a proven track record at Genanscot Services, excelling in customer service and office administration. Expert in scheduling and maintaining confidentiality, I fostered a collaborative environment while enhancing operational efficiency. My strong problem-solving abilities and effective communication skills contributed to seamless office operations and improved client satisfaction.
Overview
1
1
Certification
Work History
Office Manager
Genanscot Services
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Caregiver
State of Michigan
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
No Degree - Nursing Assistant
Career Healthcare
Eastpointe, MIHigh School Diploma - Business Administration
Northeastern High
Detroit, MI06.1972
Skills
Customer service
Administrative support
Office management
Data entry
Office administration
Scheduling and calendar management
Customer relations
Human resources
Scheduling
Clear oral/written communication
Clerical support
Employee training
Policy and procedure modification
Multitasking
Problem-solving abilities
Teamwork and collaboration
Effective communication
Self motivation
Professionalism
Interpersonal skills
Analytical thinking
Certification
Nursing assistant
Timeline
Office Manager
Genanscot Services
Caregiver
State of Michigan
No Degree - Nursing Assistant
Career Healthcare
High School Diploma - Business Administration
Northeastern High