Vanessa Moreno
West Palm Beach,FL
Summary
Customer service and administrative professional with experience in front office operations, client communication, education, and high-volume retail environments. Skilled in managing customer inquiries, coordinating communication between departments, processing payments, maintaining records, and supporting fast-paced operations. Strong multitasker with the ability to remain organized and professional under pressure. Bilingual in English and Spanish.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist / Administrative Coordinator
Spec Truss LLC
08.2025 - Current
- Serve as primary point of contact for customers, managing front office communications and daily operations.
- Handle high-volume inbound calls, emails, and walk-in inquiries while providing professional customer support.
- Coordinate communication between customers, estimators, designers, and management.
- Oversee job intake, maintain project files, and update internal records.
- Process payments, issue receipts, and ensure accurate recordkeeping.
- Manage scheduling updates, delivery confirmations, and follow-ups.
- Scan and organize construction plans and documentation.
- Support issue resolution and de-escalation of customer concerns.
Team Member
Sprouts Farmers Market
West Palm Beach, FL
05.2025 - 11.2025
- Provided customer service in a high-volume retail environment.
- Assisted customers with questions and product location.
- Processed transactions accurately and efficiently.
- Maintained clean and organized work environment.
- Supported team operations during peak hours.
Pre-K Teacher
Sunlight Christian Academy
01.2025 - 05.2025
- Supported early childhood learning and classroom structure in a structured environment.
- Communicated with parents regarding student progress and behavior.
- Assisted children with emotional regulation, communication, and social skills.
- Maintained safe and organized classroom environment.
- Implemented daily lesson plans and routines with teaching staff.
Education
Bachelor of Science - Communication Sciences and Disorders
University of South Florida
Nursing Program Graduate -
Lake Worth High School
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Scheduling
- Administrative skills
- Office management
- Record keeping
- Client communication
- Customer assistance and interaction
Timeline
Front Desk Receptionist / Administrative Coordinator
Spec Truss LLC
08.2025 - Current
Team Member
Sprouts Farmers Market
05.2025 - 11.2025
Pre-K Teacher
Sunlight Christian Academy
01.2025 - 05.2025
Bachelor of Science - Communication Sciences and Disorders
University of South Florida
Nursing Program Graduate -
Lake Worth High School