VANESSA MOSE
Friendswood
Summary
Compassionate Senior Administrative Assistant with flair for fine details and balance scheduling duties with calendar maintenance, corporate event planning and internal communications. Provide unsurpassed customer service and time management techniques to maintain functionality.
Overview
17
17
years of professional experience
Work History
Sr. Administrative Assistant
Texas Children's Hospital Heart Center
08.2022 - Current
- Support the AVP of Texas Children’s Heart Center and Department of Surgery
- Support the Directors of the Heart Center and Department of Surgery
- Extensive executive calendar management
- Coordinate meetings, conferences and interviews in-person and virtual
- Coordinates travel arrangements including flights, hotel
- Process reimbursement requests and allocate company credit card expenses
- Manage new employee onboarding by ordering new equipment and completing system access requests
- Coordinate Heart Center events for all employees
- Coordinate office activities for all departments in Heart Center and Department of Surgery
- Expertly coordinated logistics for functions both within and outside of organization.
- Supported time-tested professional relationships, working with stakeholders to facilitate communication.
- Submits contracts
- Coached new employees on administrative procedures, company policies, and performance standards.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Administrative Assistant
Texas Children's Hospital/Pediatric Surgery
03.2013 - 01.2022
- Coordinate meetings with multiple providers and ancillary personnel
- Ensure all travel and registration are submitted
- Schedule surgical procedures & provides families with preoperative instructions for surgeries , set up peer to peer and appeal letters with insurance companies
- Prepare and complete credentialing and reappointment documents
- Maintains multiple surgeons outlook calendar and update meetings time away | on call schedule
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Assisted coworkers and staff members with special tasks on daily basis.
- Participated in developing Pectus clinic for Pediatric Surgery
- Trained ancillary staff at all campus with Telemedicine process
Unit Secretary / PCA
Texas Children’s Hospital
04.2006 - 03.2013
- Great patients upon arrival , verify demographics and surgical procedures
- Manage all front end operations and office maintenance
- Admit , transfer and discharge patients
- Answer multiple calls and direct calls to appropriate staff
- Process diagnostic imaging and labs requested
- Assist nursing staff
- Maintain work area and inventory of supplies
Education
High School Diploma -
South Houston High School
South Houston, TXSkills
- Sorting and Labeling
- Kronos Timekeeping
- Executive Calendars
- Senior Leadership Support
Timeline
Sr. Administrative Assistant
Texas Children's Hospital Heart Center
08.2022 - Current
Administrative Assistant
Texas Children's Hospital/Pediatric Surgery
03.2013 - 01.2022
Unit Secretary / PCA
Texas Children’s Hospital
04.2006 - 03.2013
High School Diploma -
South Houston High School
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