VANESSA MUNGUIA
Suisun City,CA
Summary
Motivated and compassionate Medical Assistant student with a strong passion for helping others and making patients feel comfortable and cared for. Bringing clinical training and front-desk experience to provide both quality care and excellent support to patients and healthcare teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Western Dental
06.2023 - Current
- Greeted and checked in up to 40 patients daily in a fast-paced dental office.
- Managed multi-line phone system and scheduled appointments efficiently.
- Verified insurance eligibility and collected patient payments.
- Maintained confidential patient records and supported the dental team with clerical tasks.
Receptionist, Loan Processor
Mercedes-Benz
09.2022 - 01.2023
- Serve as the first point of contact for all clients, ensuring a welcoming and professional environment.
- Manage reception desk duties including phone handling, appointment scheduling, and customer inquiries.
- Accurately process and organize loan and lease documentation while ensuring compliance with dealership and finance company policies.
- Collaborate with the sales department to streamline paperwork and enhance customer satisfaction.
Education
Medical Assistant Program -
CALRegional
Fairfield06.2025
Skills
- Vital Signs Monitoring
- Phlebotomy and Venipuncture
- EKG Recording
- Vaccine Administration: hepatitis B, MMR, Tdap
- Injection Administration: IM, SubQ, ID, IV
- Medication Administration
- Strep Throat, Mono, and Glucose Testing
- HCG Testing
- Specimen Collection and Processing
- Bandaging
- Instructing on Crutch Use
- Appointment Scheduling
- Patient Intake and Documentation
- Insurance Verification and Authorization
- Medical Terminology & Charting
- CPR and Emergency Response
- Sterilization and Infection Control
Languages
Fluent in both Spanish and English
Certification
CPR, American Heart Association, 04/01/25, 04/01/27
Timeline
Receptionist
Western Dental
06.2023 - Current
Receptionist, Loan Processor
Mercedes-Benz
09.2022 - 01.2023
Medical Assistant Program -
CALRegional
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