Vanessa Nusz

Tucson,AZ

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

years of professional experience

Work History

Server / Server Manager

Sun City Oro Valley

Oro Valley AZ

09.2020 - Current

Trained servers on order management, food service quality and how to build rapport with guests.
Welcomed and greeted guests before presenting special menu items to clients.
Led team of servers to consistently meet customer service and sales targets.
Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
Explained menu items and suggested appropriate options.
Bussed and reset tables to keep dining room and work areas clean.
Enforced compliance with food safety and sanitation standards throughout restaurant.

Personal Shopper

Walmart

Marana, AZ

07.2019 - 08.2020

Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Recommended alternative products or options when specific items were out of stock or unavailable.

Education

High School Diploma -

The American Academy

Salt Lake City, UT

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Cleanliness standards
Multitasking and organization

Upselling techniques
Team member support
POS operation
Reliability
Warm and friendly
Problem-solving

Languages

English

Native or Bilingual

Timeline