Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Orduno

Tucson,Arizona

Summary

Persistent and astute trainer with over two years of experience seeking professional growth and development. Proven leader with functional administrative skills and possess the ability to effectively communicate in challenging environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Shift Leader

Dutch Bros
Tucson, AZ
01.2021 - Current
  • Primarily responsible for preparing and serving coffee and other beverages to customers
  • Maintaining a high standard for customer service
  • Performing financial tasks
  • Trained new baristas on company policies and procedures regarding food handling safety standards
  • Maintained calm demeanor during high-volume periods and special events.

Clerk

QuikTrip
04.2020 - 07.2022
  • Charged with a number of tasks and customer service duties
  • Inventory specialist
  • Tackled daily work assignments with confidence through empowered training and motivation
  • Operated cash register at multiple high traffic stores
  • Performed various food-related functions.

Shift Trainer

Cinemark
04.2017 - 03.2020
  • Manage team of 20 personnel through various daily duties
  • Manage accounting operations
  • Customer service representative
  • Cleaned and maintained the beverage area, display cases, and equipment
  • Led team by example to maintain focus on performance and ensure tasks were sustained.

Education

Associates of Science -

Pima Community College

High school diploma -

Cienega High School

Skills

  • Time management
  • Self motivation
  • Customer relations
  • Cash Handling
  • Critical thinking
  • Hospitality and accommodation
  • Staff Training and Development
  • Quality Assurance

Timeline

Shift Leader

Dutch Bros
01.2021 - Current

Clerk

QuikTrip
04.2020 - 07.2022

Shift Trainer

Cinemark
04.2017 - 03.2020

Associates of Science -

Pima Community College

High school diploma -

Cienega High School
Vanessa Orduno